Customer Testimonials
my experience was A1. When I was uncertain of the problem, they took care of me. I felt I didn't have to worry. Treated me like a VIP.
Wonderful service and very nice people I trust Jimmy and his team very much They explained the situation clearly and honest and I understand that
We got our third Nissan car from this location last week. Giovanni, our sales specialist was very patient and informative. I started chatting with him about the car from the day before and he patiently answered all of my questions. We like our new Ariya and hope to get another car from them again!
Good service They treated me very well, everything was explained very well by Capri. has a lot of patience
Capri was very nice person very helpful got me the best rates that she can possibly do she's totally awesome and the best
They welcomed me with opened arms made my first car buying so smooth and great thanks too Jose Enriquez and his mangers thank you Nissan of Torrance you will be seeing me again and my family God Bless
Chris and the rest of the staff were very nice and helpful. They finished servicing my vehicle within the day, and I was expecting it to be finished the next day!
Jose Enriquez is a great car salesmen he got my daughter in her 1st car and we are very happy with the car
Christian and Neysan were absolutely amazing to work with! Their outstanding customer service and willingness to go above and beyond made all the difference. They truly cared about helping us make the deal work, and we couldn’t be more grateful. Highly recommend working with them!
Capri was very knowledgeable and was able to answer my questions with ease. She explained the whole process to me and went out of her way to make sure that me having brought my car in wouldn’t affect the plans that i had for the day. She was great and is definitely an asset to the Nissan of Torrance team! 10 out of 10, would highly recommend!
Marcell is an excellent customer service representative. Kept me updated on progress and answered all of my questions
Jesus and Neysan took great care of us! Highly recommend
I bought my Nissan Pathfinder last year here but I did not have good customer service. I love my car but the whole deal really dampened my experience.. fast forward to today where I had to talk to the finance manager, Miguel, about it and he really went above and beyond in helping me out and changed my experience. I’m so glad that I spoke up for myself and he listened. The service people are great, I’ve never had any problems with them. If you’re going to buy your car here, just make sure you take a ...
I dealt with Nassan. Not Christian. But nassan is AMAZING. Fantastic salesman. Zero pressure. Let me come to my own decision. Super knowledgeable about the different models I was looking at. Best car salesman experience I have had in 20 years.
I have been here quite a few times on multiple vehicles over the years. No complaints, except this time, I noticed a slight scratch and dent (about 1.5 ft long) on the left rear door after arriving at home. Maybe Richard’s pre-service photo could verify.
Nissan of Torrance was very professional with my car purchase and very accommodating. They were transparent with any questions I had and helpful with discussing options.
Torrance nissan service department is the best they do a great job on your car job well done .My service advisor Chris is the Best
Excellent customer service & they were able to provide me with a rental car while my car was being serviced !
I had taken my car in for a service repair and quite honest, was a bit nervous because it was my first time taking in my first car. I was helped by a gentleman Rick from Nissan of Torrance. I had entered in from the wrong entrance and he had guided me to the right entrance of where to park the car. He took me to his desk to talk about what I wanted done. I’ve never been so at peace when talking to a car salesman. Or just car person at all. His voice and demeanor was pleasant ...
Being greeted at service could improve Correct paperwork given after payment, Not Another customers alignment
Clean, sharp, true. From the moment I pull up to the moment I 'drive away' I know I chose right.
Quick and courteous service Helpful workers, clean facilities, prompt service, and friendly staff Reliable service
Quick and courteous service Helpful workers, clean facilities, prompt service, and friendly staff Reliable service
Quick and courteous service Helpful workers, clean facilities, prompt service, and friendly staff Reliable service
Tried to rip me off by charging me $500 to connect a hose which is a two minute job.
April 3rd Divine Timing.purchased pre owned 2022 Maxima Marcel started the whole sales talk followed by Diego, Manager, Miguel took over from Marcel, he was so knowledgeable, so patient. Christian took over from Diego. Smooth transition alll notes on their system. Final finance Miguel. Closed the deal. All staff very committed and caring. The store ambience is great.
Excellent service and really helpful and informative on what I need for my truck Was done fast
The car was taken care of. Average for a dealer if you need warranty work or less, otherwise go elsewhere as price$ are $$$$$
They lie to the customer and get you to buy the max care and they don't fix your car don't by a car from them or the max care plan it's a no joke
My first time servicing my vehicle at Torrance Nissan and will definitely be back! Marcell provided amazing customer service. The updates provided on my vehicle maintenance were definitely a plus!
I came in to check on my battery because all of the power in the car was completely out. Marcell assured me that it probably wasn’t a big deal, he also notified me that it will be covered under factory warranty through Nissan. Marcell had a great demeanor and was very reassuring throughout the process. There’s no doubt, that I will return to Nissan of Torrance for any of my needs concerning my Nissan Ariya. Thank you.
The dealer it’s OK. Everything is just fine. Kind of slow for the parts. My car has to be there almost a week, but beside that everything is OK.
Richard is.very helpful service agent - professional while still being helpful, understanding of your problems, issues, & questions, clear when explaining things, & clarifies as to options. He is great! Great rep for Nissan Torrance.
Service reps were very friendly and acommadting. I called multiple times and Marcel did a great job updating me
(Translated by Google) Mr. José Enríquez received us very kindly, he showed us the cars without obligation to do anything, he is a person who does not pressure anyone if the person wants to buy and is happy. He helps you with the purchase, he has grace when selling, he does not pressure people, you feel as if you were dealing with your father or grandfather because he has a lot of grace when selling and patience, thank you (Original) El señor José Enríquez nos recibió con mucha amabilidad nos enseñó los carros sin obligación de ...
(Translated by Google) My come ratio is that Jose Enriquez A good Blesser, very kind and very patient and I give him 5 stars (Original) Mi come ratio es qu Jose Enriquez Un buen Bendedor muy amable y con mucha paciencia y le doy 5 estrellas
I’ve brought my car in twice in a 2 and a half week span for engine issues that hasn’t been resolved. I left my car at the dealership twice (for 1-2 days each time), as well as took time off of work for my car to still have issues. And as of today my check engine light has come back on. Highly disappointed in the service I receive at Nissan of Torrance. Hence, the rating of 1 star. I think management and the mechanics at Nissan of Torrance are subpar.
They took care of me explained everything, offered me some options to think about, and while I was waiting for my cR service a salesman let me test drive a car I was interested in.
Folks there were helpful when I went to pick up a wholesale vehicle.
I came in for a pre-purchase inspection of a vehicle. I didn't have an appointment, but Chris got the car in right away, and in less than an hour, I had the information I needed to make my decision. Friendly and efficient service--much appreciated.
I recently Torrance Nissan service department, and I wanted to commend the Chris, service manager, for his exceptional service. He was friendly, professional, and made the entire experience seamless. I felt valued and well taken care of throughout the process. Thank you for the excellent service!
My experience buying a car at Nissan Torrance was wonderful. The sales consultant, Marcel Cruz, was awesome. He listened to my needs in regards to a new vehicle and delivered. Everyone in sales and the finance department provided satisfactory customer service.
(Translated by Google) We went to Nissan of Torrance on 4/4 before the rates hit I Neysan I Diego They helped them a lot! We bought a new Nissan Sentra! Excellent service (Original) Fuimos a Nissan of Torrance el 4/4 antes que los tarifas peguen I Neysan I Diego Los ayudaron mucho! Compramos un nuevo Nissan Sentra! Excelente servicio
Very polite, professional and informative. Very polite, professional and informative. I was able to receive an estimate of any potential issues that needed to be serviced.
It was a great experience from beginning to end. Miguel was no pressure associate. I really appreciated working with him. I didn't even know about the Ariya. And he turned me onto it. I love my new lease.
Great experience at Nissan of Torrance, Jimmy, the service adviser guy, was very professional and helpful, he looked for some offers to help me save some money, Thanks Jimmy! And definitely I'll make this my car service dealer.
I just leased a car with Miguel Flores, Internet Manager. It was a great experience from beginning to end. Actually had fun while I test drove the new Ariya, which I ended up leasing. It was a no pressure experience, which is what I wanted. Ask for Miguel or look for him online.
Jimmy was helpful and called when my car was ready I did not feel ignored like at the last dealer I went to.
Marcell was very friendly knowledgeable and professional. He made my experience 5 star. Thank you Dave
Great service and communication and any questions were answered. The video that gets sent with information on car was helpful.
The treatment is awesome and outstanding especially MARCELL is the best part of the experience
Took my car in for a failed FACTORY tps for a brand new 2024 Nissan z nismo . They forgot to put my lock lug nut that I paid $395 for as an add on at the dealer , so I had to go back and get it reinstalled . The gm made it right by providing me with a gas fill up . I have been waiting for my trade in to get paid for the last 2 months and I am coming up and a 30 date late pay , this will be the 2nd month the payment is due and late ! Very disappointed and dissatisfied with ...
Capri did a great job with handling both the regular service and the warranty service. She contacted the warranty company, ordered the part and got me in and out quickly!
My husband and I were very satisfied with the sale of our new car Nissan Versa. Mr. Enriquez was very helpful and worked with us to get the best deal possible under no pressure. We couldn't have asked for anything better.
EXCELENTE SERVICIO PROFESIONALES Y MUY AMABLES EN EL SERVICIO A SUS CLIENTES LOS RECOMIENDO 100 %
No time later I am busy all went well I hope to be back down the road
Christian was the best car salesperson I have ever encountered. He was listening to what we needed and he tried his best to find that for us!
Jose Enriquez
Great dealership, I had just had some work done on my car which they did great. Unfortunately the car did not last long after due to personal errors. But I decided to see if they would help me trade it in and they helped me with that also! This dealership is great for service and sales department everything was so quick and easy!
My experience was courteous and professional. My wait time wasn't long. The waiting area was clean and quiet.
Great Service.Love working with the team. Friendly sales team I would would it it gain.
Everything went smoothly even after a few unexpected expected turns, Capri was great ?? I'm satisfied
Great service. Quick oil change and check up. Even gave me a video of what was done. Definitely recommend.
Got a good service thru your staff Mr. Cris. The waiting time is too much.
Good and fast Update the details Friendly reminder But not enough promotion for maintaining service
Nissan is a terrible car. My rougue 23. Smells like gas inside the cabin. Apparently a known issue with Nissan with NO FIX. So I'm supposed to drive around in a toxic car?! Unacceptable!
Brought my car in for a maintenance inspection and oil change. Inspection was done quickly and they sent a detailed video and list of maintenance suggestions afterwards - super helpful.
Great. Efficient The service advisor was friendly, knowledgeable, and clear about the services and time frame it would be done
Excellent customer service, very satisfied. I recomend the dealer to my friends. Thank you again
Easy to schedule and drop off. Wait time was acceptable and the waiting area is OK.
I Am happy because they fixed all in my car. Thanks
John above and beyond to make sure that our demands were met. He worked hard with the manager to give us the right price.
All of the sales people who worked with us were professional , knowledgeable ,patient and thorough .My wife and I had a very positive experience . Mr & Mrs Reginald Johnson
Service was on time however I did not get the report which is completed after Service with any recommendation. Further not sure what liquid was used to wipe the driver side window as cannot see and same used on driver side door. I still await clarification as to why I have to Service this car after 5,000 miles when my Sentra i have to do after 10,000.
Been coming here since 2022 and always Ben honest and reliable. Thank you Rick for all your help.
Muy bueno. Los precios que tienen en línea. Son los mismos que el dealer. Y un buen servicio al cliente.
Chris was the repair agent I dealt with during the car was in for maintenance and repair. He kept me informed with the progress and any issues that came up. He was very helpful and I enjoyed working with him
It was so easy to buy a great car with this dealership wooow amazing and the nissan cars are so beautiful and comfortable thanks nissan
Nice waiting area and fast service as well. Staff was friendly, though the entrance is a bit confusing.
It was an amazing experience and everyone was kind. The process went by fast and every single person was very knowledgeable.
Good service professional courteous helpful 👍👍👍👍 good hood good good good good good goof hood goof
Chris was great. The car was serviced and ready when promised. It was also washed.
Chris was very attentive with updates on progress made on my car until it was completed. He gets 5 stars all around!
Service was great. Was kept updated throughout the time that my car was at the service center
Thanks to Greg for helping with my purchase!
Great customer service. Gregory noticed me as soon as I walked in, great hospitality
(Translated by Google) It was an incredible experience I had a lot of help from the entire team they have and I also want to thank Mr. José Enrique who also helped me a lot, thank you for everything (Original) Fue una experiencia increíble tuve mucha ayuda de todo el equipo que tienen y también le quiero agradecer al Sr José Enrique que también me ayudó bastante gracias por todo
Since we walked into Nissan Torrance we felt completely "at home" with the help of Mr. JOSE ENRIQUEZ, We were looking for a Nissan Versa .No pressure whatsoever, it was like talking to my own family member. When he brought out the final numbers we were very pleased. Mr JESUS ROSALES and CHRIS worked their magic for us. Best experience ever!!!!!!!!
Great staff! Jose Enriquez was very hospitable and is willing to work with you. Highly recommend!
It was my first time at your store. I appreciated Chris’s thoroughness. Your store will be my first choice with any future issues. Thank you.
Did not fix the problem the first time had to Come in again and not sure if the problem is still in effect. Have is the wrong key when we picked up the vehicle.
Service was ok but had to spend 30 mins on calls to simply get on a ride back to pick up the car, service advisor never answered the call or text
I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive.
Jimmy provides exceptional service from the beginning of having my car serviced, keeps me informed of what’s needed and gets it fixed timely. Thank you Jimmy for your continuous superior customer service which is greatly appreciated!
No service thanks you for all the hard work guys olo lol lol lol lol
Very nice and friendly staff. and extremely clean facility. Will definitely recommend to friends and family
Some service reps lack customer service as Ive noticed from my past experience. However, Capri was very good.
Had a great experience working with Marcel, Neysan, and Christian. All good fellas. Very professional and straightforward from the first test drive to discussing financing options/incentives. Will definitely recommend Nissan of Torrance in the future. Was worth the drive from East LA.
