Customer Testimonials
Quick and fast I was in and out quickly Manny was extremely kind and accommodating
Very Good customer service by Rick
Awesome so far!
(Translated by Google) Very grateful to Mr. José Enriquez and Mr. Jesús, for their kindness, help and management. (Original) Muy agradecidos con los señores José Enriquez y Jesús, por su amabilidad, ayuda y gestión.
Lisa was amazing. She communicated clearly and patiently what are the things that need to be fixed and the cost. The service was perfectly done. The car is running smooth after the service.
Chris was very responsive. Although we had to wait 40 minutes to pick up the car. I will return to Nissan because the intake process was easy.
Manny is a great service advisor! Very attentive and courteous. Very professional and good knowledge Will keep working with Manny
The service for the recall was very fast and Manny was very helpful in scheduling our appointments
I had a good experience and I felt like I was treated very fairly. I will definitely use them again.
Jimmy was very helpful. I wish he could help me every time I take my car in.
We were overwhelmed at the friendly service, knowledgeable, sales staff, and so flexible with with inventory and exceptional knowledge of inventory.
Good Customer Service
The staff is always professional and attentive. Great job by everyone I dealt with.
I brought my leaf in for a recall and a couple other small warranty items. Service was quick with great and friendly communication.
Helpful and professional. Took care of everything I needed. Good job. Washed my car too. Thanks
We were welcomed upon entering and they finished my oil change in a timely manner. Facility and restroom was clean as well
Very good everyone was friendly and helpful, enjoyed looking and talking with the sales staff was overall great
The staff members are always nice and really helpful. Whenever I'm there to get my car looked at it does take a while but they offer a lift service and there's also a mall just up the street. The staff member that was helping me in the auto repair side was named Jimmy. He was very nice and extremely helpful I came in just to get an oil change but I had questions about another issue that was going on with my car and he immediately looked into it.
Excellent Enjoy, Chris, always pleasant, friendly. I feel engage with him, I feel comfortable, and honest with his giving advise
Nissan of South Bay always do a great job Yo keep me informed and to find the best deals.
Great customer service friendly helpful service beyond accommodating good follow-up helped me get car i wanted at fair price customer for life
(Translated by Google) That the seller José Henriquez and the manager Jesus Rosales treated me excellently, they made me feel like family. (Original) Que el vendedor José henrriquez y el manejador Jesus Rosales me trataron execelentemente, me hicieron sentir como en familia.
Friendly professional person. He seemed very knowledgeable person and explained to me the service provided and the future services it might need
Richard was courteous and very helpful. A great job was done to keep my vehicle in excellent shape. Thank you
Wow! Amazing service here! Thank you Manuel from service for helping me getting my vehicle in quick! Crazy how I came in only to get my car serviced, and I came out with a brand new car. I will definitely miss my 2019 Nissan Sentra. But wow, I am now a owner of a brand new 2023 Nissan Sentra! I still can’t believe it! Thank you so much Mandez Jones! I couldn’t have done it without your help! You are very kind ! The process was easy and also thank you lily! I’m so happy I came in! 🙏🏼
Richard and all staff at Nissan of Torrance are the best! Truly care about their customers and their needs! Thank you so much!
Professional and knowledgeable, resolved the recall right away. I got out from dealership in 30 min or less.
Dealer was very informative and listened to what our needs were. They explained everything about the car
I want to thank the staff of Nissan of Torrance for a wonderful car buying experience. Neysan and Esteban were great and really took their time with me. They understood my needs and I ended up with a great car! I love Nissan of Torrance,10 stars
Manny is great to work with! Convenient appointments and service completed same day. Nice waiting area too.
Professional and knowledgeable, resolved the recall right away. I got out from dealership in 30 min or less.
Very professional knowledgeable and ethical never try to DLL you something you don’t need and only what your car requires my car always runs better after being serviced!
Fast, Friendly service, hastle free experience. Chris made sure my vehicle was done on time.
Great service, communicates , quick, safe, friendly as well as kept in touch. We appreciate you torrance nissan
Drove into service and was greeted by Mandez J. Was very professional ask me if I wanted to trade out of my vehicle and showed me a lot of options. And got the job done. I drove out with a New vehicle keep up the Good work. "Nissan of Torrance" made my day..........
Great service and super friendly staff! Ask for Jose to help you out!
Excelente service, very quick and affordable prices. Excellent customer service very humbled and serious with n their job.
Manny helped me out right away! Very nice gentleman thank you manny
All good - done on time, good communication, professional. No complaints, thanks and see you next time.
Did a great job but took a little long. Was there for about 2 and 1/2 hours for an oil change. Not Jimmy's fault. The garage was just backed up.
The service of Nissan in Torrance is very friendly & I enjoy coming each time to service my car.. Thank you for wanting to come back with your friendly service..
It was great.
Very satisfied and efficient, I got my vehicle as they promised , right on time , thanks a
Rental department was top notch. She was so friendly, encouraged me to come back to see her! Amazing customer service, give this girl a raise 🙂
Manny was absolutely fantastic! He took great care of my and my vehicle. Thank you
The staff of Nissan of Torrance were extremely professional,Courteous and knowledgeable. Miguel and Miranda went above and beyond to secure a fair deal for all concerned and for that and more, I’m grateful.
OMG!!! Liliana Bandea and Mandez Jones...Awesome!!! Need I say more? Those two along with Richard helped guide me through the new car buying process at a time when I was not looking to buy a new car. And to be honest, I was not planning on getting another Nissan so their efforts must have been tremendous. They were not pushy or salesman-like. I felt like their friend instead of a customer. All three were friendly, personable, and extremely knowledgeable of their respective professions.
I got my rear brakes done
Alisa was awesome. She has set the bar high on my opinion. I have dealt with 4 or 5 service advisor since i took possesion of my truck from your dealership. she made everything as easy as possible. From leaving the vehicle, eta on repair, transpo going back to the dealership. And when i got there, the vehcike is ready and parked in front. she explained what was done and keys were handed to me. Excellent service. It took longer for u er to find my house than getting my car from service. Again, excellent job.
My experience with Nissan of Torrance has been a positive pleasant one. Five Star Award.
Christian has provided me all the information I need about my new car. He is excellent! I also had very good experience with Nissan Torrance. The process is straightforward and didn’t give me any problems. I will recommend this place to any looking for new Nissan cars.
This doesn't reflect Torrance Nissan in anyways. However my 2012 Murano with mear 52700 Miles required CVT Transmission replacement and Air Conditioner Blower had to be replaced as well. I ended up spending close to $ 6K. I called Nissan North America who were not much help, although there is a Class Action Law Suit for the Transmission Issue, they ignored stating that my Car is passed Warranty period. Anyways Alisa Retunski was very pleasant, helpful and enjoyable to deal with and she made/took every effort to help me out by lowering my Bill. I thank Alisa and her Manager. Thank ...
Dropped car off for repairs and our car was ready when they said it would be. They also found other repairs needed that was covered by our warranty. Over $2K worth of repairs and thanks to Nissan original warranty and our extended warranty we paid $100 (deductible) out of pocket. Good service as expected. Would've given five stars if it weren't for the Obsorbent labor fees.
The manager David solved the problem. The miscommunication with the service rep was fixed immediately
Good service I brought my car for preventative maintenance and brake flush and I purchased parts for Torrance Nissans here.
The service representative for my appointment was argumentative and did not follow my request nor her supervisors when it came to my service communication protocol requested. Had to deal with management and service technician directly because of her constant disregard of my request and her attitude. I've been coming to Nissan Torrance since 2018, but due to the lack of qualified service representatives they are no longer my service provider of choice and nor do I recommend them anymore. I do have hope for improvement because of the current Service Manager David Campos and Operations Manager Jonathan Ong.
I rest easy knowing that Nissan of Torrance takes care of all my automotive needs. Look for Richard Burns, he gets it done.
Had an oil change done. Advisor Rick was the only one there that morning and l remembered him because last time i was there for a recall , he was the only one there also. Very nice and friendly guy. Thanks Rick!
One of the best dealerships around. Always so personable and very friendly. Simply the best!
Thanks to Rick! Very helpful and always the first one at work. Real knowledgeable advisor.
Had a great experience at Nissan Torrance. Great customer service. Very helpful and answered all my questions. I didn’t feel rushed or pressured. Thank you Manny.
Nissan of Torrance impressed me with their swift, efficient customer care. Highly recommend their service for Nissan vehicles.
Got my car serviced quickly . Complimentary my car washed I appreciate so much. Jimmy and the dealership are super friendly.
Fast, efficient and courteous service. Manny was a consummate professional.
Great job
Every time I bring my car in for the routine maintenance it is a pleasant experience. I have never been made to pressured to accept the upsell maintenance. Every service advisor I land with has been knowledgeable and kind.
Overall experience was great and Jesus was very helpful to find a right car for me.
The service was very quick and easy as well as convenient. Jimmy is friendly and straight to the point.
I had no problems with the service department, they did a good on the service on my Pathfinder
I like the way they treat their customers They are easy to deal with , nice courteous and respectful
Amazing customer service Christian Herrera the sales person very nice very patient not pushy. Made sure that I was happy with what I chosen. I am so happy with my SUV.
Always a good experience and quality service
They have friendly and knowledgeable staff the dealership is conveniently located near shops and the Del AMO mall.
Very professional and considerate! I was very pleased with my overall experience at the Nissan Torrance Dealership. I would recommend this place to anyone looking to purchase a vehicle.
I had a great experience at Nissan of Torrance, Chris was very helpful and explained all my options very thoroughly
Cesar was an attentive employee. He noticed I was waiting for almost 15mins by the waiting area with appointment line and asked if I was already being helped. I said no and he quickly attended to me. I was there for an oil change but showed me how bad my tires are. I was supposed to drive up North to visit family and advised not to or I would most likely get a flat or blown up tire.
I had the BEST experience today at Nissan of Torrance. Come down and ask for Christian!!! He’ll treat you RIGHT!
Alisa was extremely knowledgeable, kind and helpful.
I thought she was very helpful and accessible She kept me in the loop of what was going on
They are prompt courteous and to the point. It feels like they are "your" loyal hard working employees. I have absolutely no complaints about Nissan of Torrance, quite the opposite. Look for Richard Burns, (he makes it happen.)
Very easy transaction. Quick & to the point -they didn't try to add anything beyond what is on the car. I have bought many cars in my lifetime & this was probably the smoothest purchase I have had.
My experience at Torrance Nissan was great Alyssa it took really good care of me and made sure that all my needs are met and kept me updated on my car's progress. Will definitely be returning