Customer Testimonials
I received personalized attention. I felt like I was somebody and my care was important to my attendant.
I always get good service at Torrance Nissan. They take good care of my car.
Specialist was friendly , explained work to be done and suggested work that was needed and made recommendations
Service was great…..repair done in the amount of time they promised and at a reasonable rate
The service and sales men were great. However, I feel like I was told one thing and put into contract with something else.
Chris is absolutely the best! He took the time to listen to my questions and answer them in depth. Very helpful!
The service representative have good attitude and explained me car issues and kept updating regarding the service via text massage
Everyone from the technician to the cashier was fast, efficient and friendly. I loved the energy of the while place.
Great customer service ! Appreciate the follow up and convenient appointment time slot. All service performed timely
El chico que nos atendió muy amable. La única queja es que no me ayudaron a bajar los intereses.
The service techs are very professional. The take care in a timely fashion and the repair estimates are within actual cost.
Customer service was on point. Though it took some time to get the car serviced.
I had an excellent experience at Nissan of Torrance. Car shopping is stressful Gerardo Torres made it as easy and smooth. He took his time to explain the features of the car I got (Nissan kicks) got me a great deal. Not only I'm impressed with my new car, but I'm also impressed with the whole experience. I’m definitely coming back to get my daughter a car. I highly recommend Gerardo Torres and Nissan of Torrance.
The dealer Manny was so nice and straight to the point with 100% excellent customer service he made sure that me and my car left there at a reasonable time and at A-1 satisfaction. Thank you Manny & Nissan of Torrance 🏆
Careful and efficient; attentive and mindful of my time. I’m so glad to have my service guy Manny! He is always helpful.
Very friendly, knowledgeable and efficient I will definitely come back for all my rogue services
Salesman was excellent, attentive, didn’t pressure me and made me feel like he was working for me! My only issue was with finance and the current package prices. I feel like I should have gotten wheel/tire protection but the cost were way out of wack. Also was told first two years of service covered by Nissan but finance said that wasn’t accurate unless I bought the extra packages.
Service was very fast which I was appreciative about, however, the people over the phone were not helpful/did not give me correct information about hours. I wish the website, workers on-site as well as phone reps off-site had all the correct information, as each one said something different! Despite all that, however, everyone was very nice and did a great job doing service on my car.
Really great service, as soon as I stepped foot onto the Site I was greeted with smiles. Very Helpful. Both Eddie and Jose Really Helped me Get my desired car and Were of great Help. Really were determined to get a good deal with sincerity. Great Place to buy your car 👍👍
My rep was friendly and explained work to be performed and made recommendations on what work needed to be done
Quick, and all my questions were answered. Customer service was incredible.
Thank you for your help for servicing with my Nissan Rogue.. Looking to use your services in future.
Thanks for your help with Nissan Rogue. Service was completed quickly and efficiently.. Looking forward to doing business again
I received excellent and professional customer service at Nissan of Torrance. The staff was polite and knowledgeable.
Service was incredibly fast. I was in and out in no time. Plus the person that assisted me was very kind.
Great service. Chris was very nice and attentive. Would come back. Wait time was ok
All the staff at nissan were so nice and friendly. Service was great and fast
Kind friendly people n fast service I would recommend to my friends thank you so much boss
Really great dealership. I bought the Nissan SUV from here recently. The car is in great condition, and the sales person (Gerardo Torres) is very professional and patient allowing me to test drive back and forth for two cars, each 20 minutes, and carefully illustrated different features for the cars along the way. When I picked up the cars on another day, he booked me a free Uber from my home address to the dealership since the distance is a little bit far, which made the commuting convenient and smooth for me (Otherwise, I need to take bus which cost >1 ...
Made appointment seen on time. Staff very professional.
Very happy
Thank you for all you do Mia, you are a great service advisor. You are always there for me and very polite. Thank you again.
Chris was very kind, and quick to get my car checked in and take care of my maintenance. He took care of all the paperwork and made it easy for me
I really like the customer services that was provided to me at this dealership & I like how shanarah provided me with a lot of information in regards to my car.
Mandez from Nissan Of Torrance is awesome! He’s very resourceful, knowledgeable, and genuine! He he helped me find the perfect car! Come down to Nissan of Torrance and ask for Mandez! You won’t regret it.
Great service
Manuel was very helpful and always my go-to person.
Everyone is super friendly and professional
The staff was friendly, efficient and very timely. I will be back because it was very easy to get my car serviced here.
Did some service for my 2016 Nissan Altima - close to 70000 on the car. My CVT transmission was starting to slip so I did a drain and fill. They also added some BG products to the service. WOW what a difference my car feels better than when I had purchased. Nice smooth ride. The other work done was a coolant flush and a throttle body/fuel system clean also with BG products. Rear brakes and other various Nissan recalls that needed to be done. Again! Car runs and drives amazing! Top notch service by Rick and his team! Gave my car ...
Jose Enriquez was very helpful... Liz Reyes is amazing . Very good customer service inclusively this is the second time I deal with Jose and the third time I deal will Liz on 3 separate purchases and I wouldn't go anywhere else... As a matter of fact I live 1 and a half hours away from the dealer due to a recent relocation and I travel to them for all my needs thanks to the exceptional service I received
I wish there snacks provided like it used to.
Asked the service center to check my tire pressure while my car was there for service. They gave me my car back with the low pressure warning still active on my dash. Failure.
We worked with Mandes Jones. My wife and I had a great experience working with him and Leon. Straight forward and professional. I would not think twice about buying from Torrent Nissan again.
Very friendly and professional staff. You are greeted and attended to right away. The car is always ready when promised.
Check-in was really quick and Chris was awesome. He kept me informed of the status of my car. Unfortunately, there were still problems with my car, and I brought it back the next day. Everyone were very helpful. The representative when I called quickly made me an appointment. Outside representatives were quick to assist with the tow truck that brought my car in. Richard was also very helpful and kept me informed about the status. He called and also texted.
Shanarah was my service advisor and she was amazing. She told me what services I needed and kept in touch with me throughout the process.
They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable.
I have excellent experience
Mia was very helpful and a great customer service representative. The other service reps were just as friendly and helpful. Thank you Will be back for all services
I brought in an old car with break problems. Manny explained all recommanded procedures. I was able to pick those urgent and essential. The recall issue was taken care of. It all went in the promised time frame.
I am truly impressed with this dealership! Magnificent, clean, modern, spacious, organized place! My service advisor, Manny was very knowledgeable, gracious and considerate! My experience on the day of my service was fantastic and I will be back!
Very happy with the service. I would definitely recommend this location to anyone who has a Nissan, and need repairs. I feel right at home whenever I need work on my car.
Everyone was very accommodating and worked quickly and efficiently. They were very professional.
Brought my Leaf in for a check-up and Manny was super friendly, attentive, helpful, and thorough. Kept in touch throughout the process and had my car ready quickly. Thanks Nissan! xoxo
Went in for oil change and to check transmission- ame out with repaired transmission and all other things fixed that were under factory warranty!!
Jesus and Jose were amazing! Not only did they give me a great deal on my truck, in my experience the customer service displayed was unique and unprecedented.
Nissan of Torrance made my entire purchase process extremely easy. Rudy helped me out along with the rest of the team to get the best deal and got me the exact car I wanted. Even with limited stock, they truly go above and beyond to give you the best experience. I’m a first time buyer and they gave me all the tools needed to make the best decision. Would highly recommend them to anyone looking to make a car purchase. My family has been with Nissan for over 20 years and the cars are extremely dependable. So glad to have ...
Shout out to my service adviser Manuel V. Thanks for all your help and kindness. Appreciate you, sir. 5 stars.
Always courteous and professional they help me and my car stay snazzy & safe on the road. Check up was completed ahead of estimate with the car washed!
The dealership is a very good one the people are really nice they get the job done will recommend it to anyone Thank you a
The locks on my tires didn't have a key to remove them in the car. Steve Quintero helped solved the problem. By ordering new locks with a key. Very helpful and courtesy in getting the situation taken care of. Manny in service handle getting the new locks installed. Very helpful pleasing attitude.
Just dropped my car off for repairs and Claudio was very helpful and courteous....You just don't get that type of treatment anymore so thank you to Nissan of Torrance for the great customer care 🙌 I just picked my car up yesterday and I would like to thank Claudio again for his amazing customer service and the quick response to getting the car fixed in a timely manner and I would also like to thank Marlene for her amazing customer service as well she was amazing at getting me a rental fast and efficient also when I pick my ...
La atención al cliente junto con el servicio es increiblemente bueno en torrence ,gente profeciinal y muy serviciales y atentos.lamentablemente por lo menos sus nissan sentras son autos con muchos fallos con la no suficiente garantia .espero ms irecientes reparaciones duren algo de tiempo en lo que lo pueda vender .fuera del lo problematico del automovil .la agencia de torrence fue mas alla mis espectativas ,pues originalmente fui a donde se compro el veiculo (centro de los angeles)nissan y ellos si dejan mucho que desear. Malos ,muy diferente a torrence .gracias hasta el momento
Been here a few times they have Great service. Recent visit my situation was somewhat complicated but Manny kindly helped and got my service done
Nissan of Torrance has given amazing service both times that J have come in for a service. Staff is always friendly and very good about updating and communicating
The staff was friendly and completed an oil change and tire rotation in a timely manner. The staff reminded me of upcoming vehicle service options based on the age and mileage of my truck.
This was my first time purchasing a new vehicle from Nissan of Torrance. I was extremely pleased with great team members and the full services.
I purchased my vehicle in Southern California. The process was easy and the service I received was outstanding. I would buy another vehicle from this dealership.
good location for me
I was pleased that my service handler, Richard, made sure that I was going to pay the least amount possible for the services I wanted.
I had a great customer service and was very satisfied with my service. All my questions were answered quickly and they were very kind and nice.
Always clean, they follow the protocols for covid19, always a good attention to me or my family and I've been a client bye 4 years now.
Great service and I was able to go shopping then got a update about my car and when it was ready thank you Nissan of Torrance
The service that I received from Mr. Burns was impeccable, his very knowledgeable, professional, and took the time out to explain everything that was going on and made me great recommendation. Will definitely be coming back due to his outstanding work ethic.
Overall service is excellent. The wait time is what gets me tho... But it's understandable. Good quality work takes time! Thank you for the great service.
I agree that the service was great. I feels so intensive, especially, they gave me a lot of information and clearly. I think, they are like family.
I have been coming to this dealer for a while now. Great peepsbin the service dept... great work great work. Bye 4 now guysssssss. 2
Service was right very polite agent the only thing I noticed she was not wearing a mask we still under danger of getting the virus if you can address this pls
I brought my car in because awhile ago l had driven over a large piece of plastic that was stuck underneath the car. I tried to remove it but was unable to pull it out. When l explained what had happened to Shanarah she eased my frustration by assuring me that l was not the only person with that problem. She added that the service department what to do. I was only there for a short time and when l left l was a very happy customer.
The sales lady was very kind knowledgeable friendly and make me feel right at home as if I was speaking to a friend it did not take long to purchase my car she met my all my expectations and above I would truly recommend towards Nissan to others
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