Customer Testimonials

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DealerRater Nov 4, 2024

Everyone at this dealership was very kind and very upfront and honest with every question I (and my parents) had about moving forward with the car that I knew I wanted! It was an easier process than I was annticipating and I was able to drive it off the lot day of. The team even followed up with calls to thank me for my time and I feel confident I can go back to them with whatever questions or issues I have in the future.

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DealerRater Nov 4, 2024

I am please with the service I received from Nissan of Torrance. This time I was kept informed with the status of my car. Awesome service!

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Google Nov 3, 2024

Nissan of Torrance has exceeded my expectations! Thank you to Sergio the sales Mgr and to Jose (he’s salesperson of the month for a reason) i’m a happy owner of a brand new 2024 Nissan Kicks!

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DealerRater Nov 2, 2024

Richard always giving the 100 plus of customer service. Making sure all is done accurate

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DealerRater Nov 1, 2024

Dealership is always helpful and informative. Employees are always accommodating. Would recommend to other people.

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DealerRater Nov 1, 2024

Everyone I encountered at my time there was super friendly and dealership was very clean.

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DealerRater Nov 1, 2024

Very helpful, friendly, attentive. They make sure that costumers are being taken care off. Two thumbs up!

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DealerRater Nov 1, 2024

Richard was very helpful and thuroughly explained what could be the issue with my car. Also follows up and communicates well.

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DealerRater Nov 1, 2024

Best service i have ever received from any Nissan service department. A++ all the way

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DealerRater Nov 1, 2024

Everyone at Nissan of Torrance treats me like a VIP. Every time I walk in the dealer they greed me with my name. I never had this kind of experiences at any other car dealerships in my life.

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Google Nov 1, 2024

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DealerRater Oct 31, 2024

Very friendly, was the best experience I’ve had in a while at a dealership for service.

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DealerRater Oct 31, 2024

Jimmy was very friendly and helpful!! Great customer service. Will return for another oil change!!

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Google Oct 31, 2024

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Google Oct 30, 2024

Sergio the sales manager is beyond AMAZING! He surprised me with the effort and time he placed in sending me home with a brand new Nissan. Sergio and Jose deserve more than 5stars I was impressed with how quickly they got me on the road. I would recommend to anyone go to Nissan of Torrance and see this team if you are looking for a new car.

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DealerRater Oct 29, 2024

Rick Burns has always been very professional, courteous and helpful. Compared to other dealership advisers,, he’s been the best.

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DealerRater Oct 29, 2024

Muy amabres todo su personal y a la.hora de alguna duda saben muy bien como aclararla

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DealerRater Oct 29, 2024

Sales service was great - but with only one person doing paperwork I had to wait 2 hours to get the deal signed. That’s my only complaint. The wait time was way too long

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DealerRater Oct 29, 2024

The team serviced my vehicle and made sure it was vacuumed, washed, and ready to hit the road again.

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DealerRater Oct 28, 2024

Excellent customer service by Richard Burns. He has great attention to detail. Always a pleasure to bring my car to him. He takes good care of his customers. Thank you.

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DealerRater Oct 27, 2024

Serviced my 2016 altama and was very pleased with the customer service and I'm ready for a trade in

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Google Oct 27, 2024

Adrian - Sales Consultant has good customer service and was a pleasure to work with !!! Help me get the car that I wanted and very attentive !!! Ask for him when you go car shopping !!! Good ppl skill and made me feel comfortable. Definitely would buy another car from him again.

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DealerRater Oct 26, 2024

Satisfactory. It would of been a better exper3if there was assistance with finance. There was only 1 women which made the visit very lengthy waiting to be assisted for my lease. If there was another finance person, that woud ave help tremendously. I almost left

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DealerRater Oct 25, 2024

Richard was great he give to me a lot of information about my problem with my car

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DealerRater Oct 25, 2024

Capri was extremely helpful and patient throughout the entire process. She worked diligently to ensure that my insurance company followed through to the best of their ability to fix my car properly.

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DealerRater Oct 25, 2024

Outstanding service effective communication with customer, providing assistance if needed. Provides information to detail for the customer.

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DealerRater Oct 25, 2024

The Nissan dealership took great care of my vehicle,changed my brakes,alternator and battery,my vehicle was up and running well again.👌

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DealerRater Oct 24, 2024

I didnt wait long before my service rep came out to talk to me and get the information needed to get the service started. There was also good communication with what was going on and what could be done to help me out and possible options as well.

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DealerRater Oct 24, 2024

Marcell is very nice and kind. I was in a hurry because my dad is I. The hospital. I only needed an oil change and I was in and out. Thank you for all your hard work! I will definitely be coming back and asking for Marcell when ever I need my car serviced !

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DealerRater Oct 23, 2024

Capri was amazing to work with and she gave good recommendations. I would definitely work with her again.

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DealerRater Oct 23, 2024

Richard was lovely and very knowledgeable. He helped me right away and made a great guess for my issue and explained it in better detail after receiving a scan for my vehicle. Highly recommend you ask for Richard directly if you go.

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DealerRater Oct 23, 2024

This dealership was very quick and even though I didn’t have an appointment they were still able to provide me with a quick service.

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DealerRater Oct 23, 2024

I had an excellent experience. Received good advice. Everything was done within the expected time frame.

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DealerRater Oct 21, 2024

Thank you all for all your help . Great job keep it up and congratulations to all !!

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DealerRater Oct 21, 2024

I want to thank Miguel Gonzales for going above and beyond with helping us to get financed. He was super awesome!!!

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Google Oct 20, 2024

I purchased a car from them and the service was excellent! Marcel was a joy to work with. He was able to answer all my questions.

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Google Oct 19, 2024

Normally, I get good service from this location. Last Tuesday I returned my car for a follow up on a previous wrong placement of a rear security belt buckle. Long story short, until Friday (4 days later) I got the first communication from them that car was ready, just to find out that NOTHING was done. What happened is that They didn’t even listened to what I reported. They just came back to “it is normal” until I prove them otherwise and they tried to trick me that it was fixed. Me being an engineer I proved them working again. ...

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Google Oct 18, 2024

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DealerRater Oct 18, 2024

Always good service, does take too long for an oil change. Should have snack for the people waiting. Bring back the popcorn!

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DealerRater Oct 18, 2024

Most seem friendly and service was right on. Capri kept me informed of progress on my car - I would request her on my next visit.

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DealerRater Oct 18, 2024

They provide great service and are consistent and dependable. Their helpfulness is refreshing. Thank you!

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DealerRater Oct 18, 2024

A really good Service i will came back here when my car need service thanks

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DealerRater Oct 17, 2024

Great personal service. Clean waiting area and on time. Easy appointment. Very helpful and attentive

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DealerRater Oct 17, 2024

Marcell is awesome!! Haven’t had a bad experience from that location. Easy and good vibes

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DealerRater Oct 17, 2024

It is close to home, but the dealership is hard to find parking..Service is very good.

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DealerRater Oct 17, 2024

Nissan of Torrance always takes care of me. Chris did an amazing job last time I was there of getting everything done with my car I requested and in a timely manner.

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Google Oct 17, 2024

The service was awesome, the staff were helpful to assist you.

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DealerRater Oct 17, 2024

Marcell was very helpful, patient, and knowledgeable associate in my car trouble experience. I liked that he was very positive and due to my time restriction with fixing my car, he asked the mechanics prioritizing my car so I could pick my kids up from school by 2pm. Great experience, definitely recommend Marcell!

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DealerRater Oct 17, 2024

The techs & service personnel are professional friendly, polite and patiently answers all questions to be sure you understand your options.

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DealerRater Oct 17, 2024

All good things they we're very helpful kept checking on how maintenance was coming along

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Google Oct 16, 2024

Everyone worked very efficiently to come to an amazing deal on my car!

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DealerRater Oct 16, 2024

My entire family has been going to Nissan of Torrance for Services and Sales Depts. for years. Everyone is very professional and super friendly. We are big fan of Nissan vehicles and this Nissan of Torrace is the Best Nissan Dealership!

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DealerRater Oct 16, 2024

I love this dealership. They are always so helpful. If you know someone in the market for a car please send them here to Torrance Nissan

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DealerRater Oct 15, 2024

In my opinion Nissan of Torrance is A-1. They have the vest customer service and are very helpful with my vehicle.

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DealerRater Oct 15, 2024

Pues la persona que me atendió me atendió excelente carisma desempeño en lo que yo quería explicación todo definición y todo gracias

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DealerRater Oct 15, 2024

I liked the customer service that I recieve d on my last visit. The Manager was helpful.

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DealerRater Oct 15, 2024

I had a good service experience. It took less time than expected and Capri was receptive and informative

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DealerRater Oct 14, 2024

I had an amazing experience purchasing my 2024 Nissan Ariya at this dealership. The staff was knowledgeable, friendly, and made the entire process smooth and hassle-free. Highly recommend!

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DealerRater Oct 14, 2024

Good service advisors and a great team. Marcel was great Sto take may car and a great service.

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DealerRater Oct 14, 2024

Good service , berry happy to have a place that I can trust to work on my car, and Jimmy is excelente

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Google Oct 14, 2024

I love this place, Marcell was very helpful I am so coming back here.

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DealerRater Oct 14, 2024

Everyone there was very polite, friendly and great service! They listened to my expectations. We took our time. I was satisfied with my car choice!

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Google Oct 14, 2024

Walked in today after seeing some deals online. Jose came to assist me in getting my mom a new Sentra today with a deal better than expected. My mom is very hard to please, so thankfully he was very patient and made sure he was ready with all the keys to the cars we looked at. My mom hadn’t shopped for a car in 21 years! Best experience ever!!! Thanks Jose and Nissan of Torrance- everyone here was super friendly

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DealerRater Oct 12, 2024

Great customer service very reliable and respectful thanks for your help with my vehicle have a wonderful weekend

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DealerRater Oct 12, 2024

Great job and fast. Sent a video to explain the issues, very helpful to understand.

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DealerRater Oct 12, 2024

Mr Burns is very knowledgeable when it comes to what works best with our vehicle, never over sells, always, courteous and pleasant

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DealerRater Oct 12, 2024

I was there early for my appointment and they took me in and got me out in less than an hour as promised.

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DealerRater Oct 12, 2024

Amazing Team! They will take care of you, visit them for your next car purchase.

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DealerRater Oct 12, 2024

The workers was very polite and they make sure the costumer understands the cars very well. It was good experience to buy from the dealer in Torrance.

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DealerRater Oct 12, 2024

Service was great they performed the work quickly and notified me when it was ready

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DealerRater Oct 12, 2024

I appreciate the great communication, quick work, and how conveniently located the dealership is. Thanks!

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DealerRater Oct 12, 2024

The personnel was very helpful and honest that is a plus when I take my vehicle to a mechanic, thank you all. Great job.

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DealerRater Oct 12, 2024

Great staff and service my vehicle really fast. I would definitely return here again. Wonderful sales department also.

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DealerRater Oct 11, 2024

I had a wonderful experience and great customer service overall. Everyone is was kind and knowledgeable

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DealerRater Oct 11, 2024

Great dealer ship. They are accommodating and quick to help. Great customer service, they are quick to give feedback and keep you updated.

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DealerRater Oct 10, 2024

I am very pleased with the great customer service I received at this dealership. Marcell & Jimmy in the service were especially great!

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DealerRater Oct 10, 2024

It was great and they did wonderful service on my car and it was fast.

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DealerRater Oct 9, 2024

This is the best Nissan Dealership in Southern California. Everyone in the shop is very helpful and knowledgeable.

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DealerRater Oct 9, 2024

I drive from West LA because Im pleased with the service I receive from this team

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DealerRater Oct 8, 2024

Richard was extremely diligent in explaining the work needed, and the cost of the same. Great service. Thank you!

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DealerRater Oct 8, 2024

Hi is very professional and hi now what hi doing I’m very happy with his service

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DealerRater Oct 8, 2024

I've been coming to Torrance Nissan for years to take care of my vehicles. I love the options they offer for payment assistance and the work is always great. And I prefer my Nissan to be taken care of my a Nissan dealer. Thank you!!

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DealerRater Oct 8, 2024

Marcell at Nissan of Torrance is wonderful! He is extremely knowledgeable, has a positive and friendly attitude and was a pleasure to work with!

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DealerRater Oct 8, 2024

Great service rep knowledgeable and honest great service car always runs better afterwards would recommend to friends.

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DealerRater Oct 7, 2024

Nissan of Torrance was amazing they helped me get into a nice Nissan Altima it was a very smooth experience I am grateful 🙏🏾 ask for Adrian he is super helpful.

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DealerRater Oct 6, 2024

Very happy to come have my car serviced here! Richard was great, walked me through the process as it was my first time at the dealership and was very patient and happy to answer all my questions. I felt in control and informed through the whole process. Everyone was also checking in to see how I’m doing as I’m waiting for the car which I appreciated. I 100% recommend Nissan owners to come to get their car serviced here. Thank you!

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DealerRater Oct 6, 2024

Jimmy is always helpful. He is also very knowledgeable and honest. He always is very polite.

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DealerRater Oct 6, 2024

Excellent customer service and great communication. Great experience. First time buyer and I will refer my friends

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DealerRater Oct 6, 2024

Fast and great service. My advisor was helpful and made sure I understood the process.

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DealerRater Oct 5, 2024

Very professional and fast service. Thank you very much. Nissan of Torrance is great. I will be back.

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DealerRater Oct 5, 2024

Service team was very attentive. I received a quick quote and thorough explanation for the work that needed to be done.

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DealerRater Oct 5, 2024

Best service Marcell was great and very helpful!!! From start to finish it was the best service I have ever had with a dealership!!!

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DealerRater Oct 5, 2024

They didn't have my car color after picking me up saying they did! Very disappointing and a waste of time! Robert was no help as a sales person.

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DealerRater Oct 5, 2024

Great place to purchase a car. Staff is very friendly with great service would refer my friends

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DealerRater Oct 5, 2024

Great experience I appreciate All of the work put in on my behalf.look forward to seeing you all again with new customers.

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DealerRater Oct 4, 2024

The service was quick. Straight to the point and very informative. I had a great experience.

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DealerRater Oct 3, 2024

It was very simple and it was very easy to go in and out without any problems at all

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DealerRater Oct 3, 2024

Good customer service and follow up with the client . A quick and easy opening for Financial support.

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DealerRater Oct 2, 2024

The Best Eva! They take care of you in the best way! Thank you for your excellent reps!

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DealerRater Oct 1, 2024

Marcel was very respectful and very helpful with our needs during the service for my car. I liked how the technician too k a video of the problem of the car and sent it to me to view. I was very satisfied with the outcome of my vehicle, considering that the charges was much cheaper that from another shop. Thank you for the pleasant service.

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