Customer Testimonials
Thank you very much
Every single time that I have visited this dealership somebody always greets me in a timely manner. Service is always prompt, and should there be an expected delay, I am always informed ahead of time. Chris always provides exemplary service!
I've been going to Nissan of Torrance for some time now and everytime I go I experience the best service possible from Manny who takes care of me whenever I have anything wrong with my car. I always will come back because of his phenomenal service.
bring your car to Torrance Nissan for all your car care they have excellent friendly staff knowledgeable they make you feel like family there
Very professional and honest except for Mendez Jones requires lots of training in how to deal with customers, how to respect and be ethical to customers and more efficient in returning customer calls
excelente servicio y amabilidad
the place is very nice and people are very friendly and it shows that they care about you needs . I come back next time I buy a car or service. 👍👍👍👍
My service rep Rick was great. They inspected the car quickly, communicated the repairs and then had the car repaired quickly. I was very happy.
Everyone at Nissan of Torrance was very helpful and I had a great experience at their dealership.
Solid assistance and interaction with the service coordinators, however risks related to service (transmission fluid replacement) were not outlined by Service coordinator. In this case the transmission began slipping following the service. When looked up on line (post service) I found this could be a result of doing the fluid replacement. This would have been helpful to know before the transmission service was initiated.
Great service, easy process. I worked with Eddie and Jose. They let me take my time without pressure. Both were very knowledgeable and a pleasure to work with. Will refer others in the future !
Our service advisor, Paloma Buenrostro was very helpful, and clearly offered options and advice regarding our questions. Service was completed in a timely manner. Thank you.
Good new employee
Very friendly and courtesy. While I waiting for my car to be finished, the service rep made sure I had a coffee and / or water to drink !!
They always take care of my vehicle in a timely manner and helpful in keeping me informed.
The Servise is excellent. The maintenance on time good they call was excelente. The employed very profesional for all the vest
The young lady who helped me was awesome, but the wait time was to long
Chris was very helpful at such a stressful time. As a woman, we are often taken advantage of due to not knowing everything regarding cars. He was very thorough with what was being done and why. He presented himself as calm, professional and knowledgeable. I left very satisfied with the service and will be returning!
Efficient and upheld to standards when it came to servicing my car and appreciate it
Our experience was great. Our service advisor Mandez Jones was very organized, efficient and knowledgeable. He made us feel very comfortable that we were getting the best service for the right price!
Richard is the best service advisor. They took good care of me. I will definitely get all my service here.
Great job n people work for them hard working at Nissan of torrance very nice people up there to help
Yvonne responded to my questions on reducer service. As he had not received my texts due to a communication platform change.
You're service team is great. Chris was my service tec and he did a great job 👍 keep me informed.
All work was done on time! Good service for the price. Minimum wait time at Nissan of Torrance
Service advisor was very easy to understand his explanation
Went into Nissan of Torrance to switch my lease over to a finance plan and Alma Lopez was a great help during the process. She was extremely thorough and clear with all the options and showed patience with all my questions.
I was having trouble with this dealership when I first started coming but it’s better now thanks to Richard!
Mendez was so much of a great help & I appreciate it. Get more people like him.
Thank you Jose for your help, thank you for looking out. Great service.
Their customer service is great, as well as the how the do such a fantastic job on my cars upkeep.
My service advisor provided an authentic excellent experience for me during my time in getting my oil change.
Manny is great & very helpful. You make coming to a dealership not so scary, thanks.
I had a great experience getting my car fixed at this location. My service advisor Mandez Jones was so helpful and provided the best customer service.
Carlos was super helpful, friendly, and made us feel comfortable unlike most car dealerships.
Very friendly . Good value of pricing service thorough and helpful . I didn’t wait long for my service
Muy informativo, te ayudan con tus necesidades, muy amable quien me ayudo , lo mejor lo recomiendo
Manny gave excellent customer service and answered all my questions. Definitely great experience 10/10
Mendez was fantastic and through in following up on my service for my Nissan. Took care of everything and was great
Mandez in the service department was excellent. He provided great customer service and kept me informed while waiting for my car. I will be back.
Happy with the work it was a good day and I got my car back in time
The workers never fail to exceed my expectations. They always go above and beyond and make sure to keep me updated throughout the entire time my car is being serviced.
I unfortunately had an accident on my way to get my car serviced here at the dealer but thankfully enough, they were able to get me into a new vehicle. Saul was hands down the best, he made us feel right at home. He was very friendly and generous and related to us on a personal level. We appreciate the comfort he made us feel as we went on to purchase a new vehicle. Estaban was cool as well and so was Lilly, only thing I can say is that I hoped to have had better communication between us, I ...
thank you for your help carlos
Jose Enriquez was very helpful with selling our car for an equitable price. Outstanding service. Thank you. 😊
Jose Enriquez was an excellent help will my problem. Very appreciated
My experience with the Nissan Torrance Service Center was horrible. They will only partially "service" your car so something will break/malfunction so they can charge you more to repair something else. Ex. I had my tires rotated at this location, 5-minutes after leaving the service center, one of the tire caps popped off while driving. The tire cap was not installed properly. I called Nissan Torrance if they would replace the tire cap they installed incorrectly and I have not received any resolution other than to pay more money for their error. Untrustworthy.
The dealership was great. Did everything for us and gained our business because of that. They even stayed super late to allow us to complete the deal. Thank you!
Thank you for your help and new car!
Recently purchased my first Nissan from Torrance Nissan. My sales person Saul did a great job of guiding me through the whole process and got me into a brand new Nissan kicks. The whole team was wonderful and didn't try pressure me into any extra things. I would highly recommend them if you are looking for a new or used Nissan.
I like to do maintenance there when it's time. The employees are very kind and helpful
Thank you. I think fixing a simple puncture should be free. Charging 45 dollars for a 1 dollar patch seems extreme
Great dealership! Highly recommended. All employees are professional and very manner-able. Nissan Torrance takes a great care of your car!
Great all around service, will definitely be back soon. Will recommend family and friends. Thanks again!
Excellent service experience this visit ! ! ! ! ! ! ! ! ! ! ! No need to say more than that , thank you very much.
for service or repair on your vehicle
Fantastic and phenomenal job. These guys do here. Good job Nissan of Torrance. especially service department.
The people are friendly, approachable but can be pushy at times but it’s ok
The whole dealership is awesome I'm on my 3rd Nissan now had a altma then a frontier now a titan 4×4 and love it
Cesar was so nice and incredibly helpful on my test drives. Although I did not end up buying from Nissan of Torrance I definitely may in the future, and would recommend Cesar to anyone!
From the moment I walked into Torrance Nissan I was treated with respect and kindness. My sales consultant Saul listened to my concerns and showed me cars that I could afford. The whole process from start to finish was easy. The sales manager Eddie worked with my trade-in and gave me an excellent price on the used car that I purchased. I would highly recommend Torrance Nissan if you are looking for a great deal and excellent customer service.
I always get amazing customer service here. I've taken my previous car to get serviced multiple times and I've also been there to get a new car. All times and experiences were amazing. Jose was such an amazing salesman. And the entire process was smooth. I Will always recommend this place to anyone who's interested in a Nissan.
The car was a great deal for the price we agreed on and Jose was very friendly and helpful while going through the purchase.
Shawn Ghara was a sale representative and Esteban Montorro was the manager.They helped us to purchase new Z and the service was wonderful!! We really appreciate their service!
Service Advisor Paloma Buenrostro is the best service advisor I have ever had. Superior service and communication. I highly recommend!
Very courteous and efficient
Great job great people great experience will definitely be back great communication And also good coffee
(Translated by Google) Thank you for your service Carlos and Esteban (Original) Gracias por su servicio Carlos y Esteban
Sean and Esteban got me a great deal on my car. Awesome service
Our Seevice representative, Many, was very helpful, attentive, courteous and knowledgeable of our needs; there was a delay in the labor and we didn’t have a good interaction when calling Service Dep. re: the car. We had to contact Manager David (Many had to be out sick) to get answers and our car back 😐
Came in for a oil change and Mandez got me out in Time car was clean after, very knowledgeable guy need more Service guys like him would really recommend
Paloma was our service advisor and she far exceeded our expectations. She took the time to listen and write down all of our concerns regarding our rogue and went above and beyond to ensure that we got the best service possible. We look forward to working with Paloma for all of our future service needs at Nissan of Torrance
Easy scheduling, loved that they had Saturday appointments . Car was finished at the estimated time .
Service was great. Everyone was friendly, got my car serviced and a complimentary car wash! Thank you guys!
As always, Manny is a true blessing and honored my coupon and delivered great service. Thank you !
The interaction with my Sales Consultant, Cesar Martinez was outstanding from start to finish. Mr. Martinez made my first car buying experience a success. His professionalism brought me in to Nissan of Torrance as I originally feared not being able to qualify for financing due to a less than perfect FICO score. Mr. Martinez insisted that he could help me and had the experience to provide options for new car models available at his location. He was knowledgeable and allowed me to test drive to different models I was interested in and remained patient through the entire process. I am ...
They always do good and quick work there. I enjoy the crew, even though there's a new one a lot of times, they are all good at dealing with you and not making you feel like just another person.
Rick Burns is always attractive and helpful. He goes above and beyond to makes sure my car is thoroughly inspected for and checked for any issues. Very happy to have him as my advisor to keep my car in good condition
Great service as always. Only dealership that touches my car since relocating to Southern California
Had great customer service. The service advisor did an awesome job and provided great service and was happy with the service
Very clean, convenient, sales personal very professional, nice my car is always ready on time,
Thank you for your help
Great service and they listen to what I needed and delivered..
Thank you for the pleasant and professional service. I will be returning to Torrance Nissan.
Worked with my insurance to get the repair done for the estimate amount. Thank you.
Alma was so helpful and great!
Paloma is a wonderful associate. She has helped me second time now, to get my Rogue serviced. Very helpful, prompt, and kept me informed on the progress of servicing. Would definitely go again for future services.
Been coming here for 6 years and they do a great job and make u comfy well you wait
They went above and beyond i recommend going here. They gave me the best service
The service was very good. I will recommend this service center. I will use this service center again.
Manny helped in every way possible. I will forever be grateful to them for all they’ve done for me.
I was able to work in a cubicle while waiting which was amazing. Didn't like waiting fir 3 hours for an oil change though.
Worked very well for me. They performed recall repairs and checked my brakes. First day they didn’t realize that they don’t have part to complete the repair.
Mandez at Torrance of Nissan provided excellent Custom Service this morning. I was greeted with a smile and checked to see if there were any recalls on my car first and then asked what service I needed today. Mandez also kept me updated on my car throughout my service visit.
Thank you for your services I am glad to thank my cars with you because you are a great personal
Mr “Many” is the best to help clients🙏🏻Polite and understanding.Each time I go there Everybody is friendly and professional.
Very good experience . Lily and Jose were outstanding in providing great customer service. Got my new dream Sentra! Thank you, Nissan of Torrance!