Customer Testimonials
Fast service.
Great sales service from Neyssan! Very attentive and helpful with our car selection process. Thanks a lot!
I made the appointment the same day and I was in and out with 1 1/2 hours
Capri provided exceptional customer service. They took my car in immediately, and completed the service in a timely manner.
Please find Steve if you want to purchase a car from Nissan Torrance. He is awesome!!!
Jimmy actually listens to my concerns, which is a rare find these days. I always leave feeling confident and truly grateful for the care he provides. Huge thanks to Jimmy—you’ve earned a loyal customer! — Beverly Silas
I had a great experience at Nissan of Torrance, Greg my salesman made the whole care buying process great, there was no bs or trying to low ball me on my trade in. They got me into my new 2025 Nissan versa painless. I left happy and would recommend this place to anyone looking for a good realistic price and offer
I liked how they sent me a video of how my car is, and the list of recommended repairs. Richard was kind too.
Great location, easy to access. Clean facility, my service associate was friendly and attentive. Thanks.
The location atmosphere is very peaceful and the service representative are very friendly and helpful.
Capri was PHENOMENAL!!! She ensured that my questions and concerns about my vehicle were answered and informing me once the service was completed. She thoroughly informed me about tbe Sunbit’s program, which I needed to use at the time of my vehicle service. Honestly, Torrance Nissan was exceptional in their service and support; a couple of note worthy things; one of the mechanics kindly and patiently guided me to Capri (it was my 1st time at the dealership and I had NO CLUE where to go lol$ when I first arrived for my appointment and ensured that I was ... Read More DealerRater - Jul 10, 2025
Amazing dealership
The people in the dealership are very friendly and courteous.A loyal customer for 9 years.
Isaac P made the whole process seamless and was very helpful! He answered every question before I even got to the lot and by the time I showed up I was able to take a test drive, appraise my old vehicle, and leave with a new vehicle all in about 1 hour. The whole staff was friendly and very accommodating. Best experience I’ve had getting a new car!
Very unprofessional. I was not notified about the status of my vehicle. I had to call each time to find out what is going on.
All was good.
Very professional and personable. Took time to explain details. Updated me on work being done.
Jimmy was the best experience ever at this location since I bought my car, he is honest and trustworthy
I came in to the dealership to find out why my brakes were still squeaking when I came in earlier last month to have them replace?? My Service Advisor, Chris said it was my rear brakes that was making all that noise! So ... Hopefully Nissan will fix them right this time?!? ??
Nissan of Torrance is always there to help and service my car with great care and attention. They let me know if I need any more service or repairs in the near future or maybe now and what I need to pay attention to. Always letting me know what my car needs!
Always quick and reliable suits my needs and always friendly service I'd recommend the service center to my friends
The staff is always professional and helpful. My service agent is very knowledgeable and helpful. He always gives me feedback on time
Excellent customer service and very thorough. Excellent communicator and courteous. Attentive to customer needs and assuring the customer understands the service being performed.
Took over 2 hours for an oil change? Is way too long needs to be more speedy.
Everyone was very attentive and polite. The device was great 😊 . From the beginning to the end .
john was an amazing salesperson who helped me with all my needs. nissan of torrance was very fair with their pricing. enjoyed every step of the process and helped me lower my payment. would recommend 100%
Really easy to deal with. Gave me a quote over the phone, went in and the same quote was offered upon arrival. No back and forth. Easy to deal with, walked out with a car. Easiest transaction by far when purchasing a car
Very professional and easy to work with, friendly staff made the whole transaction as streamlined and pleasant as possible
This was my second visit to a Nissan Dealership since I purchased my Rouge and I was treated with excellent care, I would like to Thank your Service Advisor Mr. Richard Burns for taking the time to explain my concerns and receiving your message from the shop on my vehicle. Thank you Nissan of Torrance. Jettie Midgette
Good customer service, they delivered the vehicle to my house. The paperwork was fast. I will recommend them for sure.
Fraudulent dealer. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair.
Great Service From Richard Burns! I would recommend my friends and family to get their vehicle serviced at this dealership.
Jimmy always assists me when I bring my car in for servicing, and his professionalism is always appreciated.
Please ask for Steve when purchasing Nissan car at Nissan Torrance. He is awesome!!!
Good service Marcell new what he was talking and service my vehicle check engine light
Such great service. Marcel has helped me tremendous. So happy to work with this dealerships
I had to take the car back due to the tires weren't rotated but when I did Marcel and David went above and beyond my expectations. I am humbled and so grateful for the kindness they gave me, I hope and pray that Marcel and David receive many more blessings!!! Thank you 🙏💖
Good communication, thoughtful, customer service and fast turnaround. The service advisor. Capri was on top of everything even though she was very busy.
Capri was amazing and professional. It was my first time at the dealership and she made everything as smooth as possible. Her service is very much appreciated!
Exceptional service provided all around. Really appreciated the video Angel took explaining what was going on while he was servicing my car.
Great team and very accommodating answered all our questions and concerns increased the trade in after showing them the quote from carmax
Clean and organized. Staff is very professional and knowledgeable. Attentive to the customer's needs and concerns.
The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needless amount of work on me to coordinate leaving work to pick up the car when it was ready. Very thoughtless on his part
Responsive. Clear communication of the work my service history and the estimate. Good fair advise.
Salesman provided me with all the data I needed to make a decision, in writing, and explained the deal thoroughly.
Quick very attentive Capri was very quick to attend to me and Chris was always answering the phone and Elizabeth made sure I was in and out
richard burns is very courteous and professional. he makes it easy for us to understand the advantage of the warranty needed for my car. he very friendly and accommodating.
Great costumer service and awesome attitudes, will be there again to get another car for sure.
Great and courteous service Good follow up. Service wascom0ted on time with all problems fixed
Excellent work,excellent help from Marcell, outstanding customer service from Marcell, I am pleased with the service, I will come back soon.
Great service,very professional and helpful. Work done timely manner Will came back to service our cars.
Had a great experience, thank you Isaac for helping us buy a good used car
This dealership is the best I won't good nowhere else they do very good work
This dealership is the best I won't good nowhere else they do very good work
This dealership is the best I won't good nowhere else they do very good work
This dealership takes their time with your vehicle but when they are finished you can expect top quality work! I am always satisfied with the professionalism from this location!
Service Advisor Jimmy was super helpful and got my 2014 Quest done in a very reasonable amount of time.
Rick is great! He's so professional and kind. Thank you for all your help!
Outstanding service. Moment I walked in Marcel has been attentive and patient. He was not only listening to my concerns and inquiries but this gentleman heard and delivered. I’ll definitely be asking for him the next time I return to upgrade. Thank you Marcel for what you’ve done for me and my family.
Richard came out and promptly signed me in before my appointment. He always lets me know what the vehicle needs and doesn’t try to get me to get any unnecessary services.
Capri in service is an angel!! She’s such a pleasure and made sure all of my service needs were met.
Okay Okay Greeting of customer okay. Video sent is good. Communication is very good. Would recommend
The service department workers were very nice an helpful .an knowledgeable about what was going with my car very comfortable atmosphere clean
Great service and attention to details. When there was an unanswered question, he would get me the answer by asking his managers. Very helpful.
I was able to purchase my dream vehicle haggle free with Jose. He made the experience real easy with no time wasted, I am happy to be a customer of Nissan of Torrance!
Every thing went great. Left with a smile well come back again soon thank you
Like bringing my car to this particular dealership because staff here is always honest and takes great care of my Sentra.
I got a horrible deal on my car and I put down $12,000. It took me almost a year to get the oil change I was promised. After the oil change there was something missing out of my car. I called and asked the team and they said they’d call me back and they never did. Thanks guys!
A really great dealership, with very good customer service, and very attentive environment, comfortable seating
The service advisor Chris explained what occurred with my vehicle, provided me with timely arranged for me to have a loaner while my vehicle was being serviced. He was professional and courteous.
Good service! Ok ok ok ok ok ok ok ok ok ok ok ok ok
My Tues 2p first oil change and one tire replacement took 4.5 hours and the free wash would have extended the time, which is beyond ridiculous. Capri was nice enough but it would have been nice to receive at least one update prior ti me asking for a status update 3.5 hrs in. The link with updates never updated and only showed the start of my service. Upon getting on the road I noticed the tire pressure on the new tire was 10 below the other 3 tires and it never adjusted and needed more air. Worst was while driving on the freeway with ... Read More DealerRater - Jun 19, 2025
I bought a long-term oil change contract many years ago, I've been going there regularly and I love it. You guys do a great job.
I bought a long-term oil change contract many years ago, I've been going there regularly and I love it. You guys do a great job.
I bought a long-term oil change contract many years ago, I've been going there regularly and I love it. You guys do a great job.
First off Thank you Carlos and Miguel at Nissan of Torrance from the second I stepped foot inside this dealership Carlos made sure to understand my situation and help me get into one of the most reliable vehicles they have available, from start to finish they were very transparent about the finance and maintenance that came along with the purchase and Miguel made the paperwork process a walk through the park. I highly recommend anyone looking for a new or pre certified vehicle to come on by and ask for Carlos and Miguel you won’t be disappointed.
Friendly and true to their word Mary had a little lamb ?? Fight on for old SC
I had a great experience at Nissan of Torrance. I made an appointment for service that morning & was able to get in. The service was fast & efficient. Chris in the service department was very nice and helpful, and best of all, he didn’t try to push a lot of repairs on me. This is the second time I’ve been there in the last few months, and I will definitely go back for any issues or regular service for my Frontier.
Very disappointed in the entire visit, from the beginning to the end. No car wash.
I would never bring car here again NEVEEEER EVER AGAIN IN LIFE I PROMISE THAT
Very good experience. I was in and out in 3 hours! I love my new car!
Today my husband had a little bit trouble with his Rogue; Daniel gave us a quick and perfect service. We really appreciate it, thank you Daniel!
Jimmy Vasquez demonstrated exceptional knowledge and answered all my inquiries with respect. His courteous demeanor created a welcoming atmosphere at his dealership. I will undoubtedly recommend Jimmy to my friends and family, encouraging them to visit him for their automotive needs.
had a 8:15 appointment for oil change I was out in 1hr good service.
Quick, convenient service. Good communication about what to expect and service progress. I liked the service video. It is helpful to see what is being checked and worked on.
I have been bringing my car to this dealership for years for service, and while my past experiences have been mixed, I want to take a moment to acknowledge the outstanding professionalism and care shown by Capri and Jimmy. They are consistently friendly, attentive, and make an effort to ensure customers feel seen and supported.
Unfortunately, I can’t say the same for the rest of the staff. On several occasions, including my most recent visit, I experienced a lack of basic courtesy—no greetings, no updates, just blank stares while others sat behind their desks. It can be frustrating ... Read More DealerRater - Jun 17, 2025
Helpful, understanding, fare, honest, passionate, reliable, reasonable, realistic, high quality, clean, giving, joyful, friendly, sincere
When the time comes to change your brakes, oil, or service your engine Torrance Nissan actually makes those icky - yucky mandatory chores pleasant. Take it from someone thats been around.
He was very knowledgeable about the repairs and very attentive to my requests during his busy schedule
I would never buy another Nissan, this pathfinder has been a disappointment since I bought it
My Nissan pathfinder has been nothing but trouble since the day I bought it. The service department was Indifferent to the problems and one of them lied about the repair work being completed. I will never buy another Nissan again.
I've had all of my vehicle serviced Nissan Torrance. The service has always been excellent.
Everyone is very courteous and friendly in this Nissan Dealership our entire family go for years. They never disappoint us!
Customer service was good, I was kept up to date about the service time of my car
