Customer Testimonials
Excellent service! Make an appointment cause they are always busy.
Eric was great. It's hard sometimes to work with someone like me because I always say what's on my mind. He handled things very well and it appears so far anyway that the mechanics to a good job to.Thanks for helping me get my car running the way it is supposed to.
They all helped me out ..thank you My car runs smoothly ..thank you nissan of torrance
He's giving to me a lot information about my warranty And he's helping me with my car warranty y insurance
I had a geat experience with the Nissan Service Department. Everyone I encountered was professional, respectful, and extremely helpful. The entire team made me feel welcomed and valued and took the time to provide excellent customer service throughout the process. Thank you to the entire service team for making my experience such a positive one. Your hard work and dedication is appreciated. Keep up the great work! 🏎️💨
Eric is very friendly and professional. I didn't have an appointment, Eric fit me into his schedule and my car was serviced. Thank you 🙂
Shopping for my new car was awesome. Everyone was so helpful. Worked very hard to give me a great deal.
Excellent customer service and follow-up. Rene and team were professional, knowledgeable, and responsive. Great service!
Nice staff and efficient service
Fantastic experience and on time delivery I had a good experience Good customer service Prompt delivery
They did a good job and were easy to deal with. Eric was very courteous and helpful.
Professional, knowledgeable, encouraging. Experienced offered additional info regarding servicing my car and sharing extended warranty info which I completed with him.
Good service. My only complaint was the extremely loud television that was on. It would be nice if there was a quiet place to wait.
I always go to this dealer for my rogue maintenance They take care of the car great, and I enjoy the update videos on what they work on.
Manny gave us a rundown of what was done to the car in a way we both understand, he was very communicative and reliable.
Dealership was fine. Dominque was unhelpful, unprofessional and frankly condescending. Dealership was fine. Dominque was unhelpful, unprofessional and frankly condescending.
Marcell was very courteous, very polite and helpful, every time I go to Torrance nissan they are all helpful.
While my husband did most of the communicating. I most certainly felt the difference in service and care as he shared his experience with Arcee and the dealer. The young lady who booked our appointment on both occasions was very patient and kind. The mechanical issue with my seat was fixed and a prompt manner, to which I am grateful.. thank you.
I had great service with Service. I came in for an oil change and still was able to make it to work afterwards.
Flawless , efficient, and fast I enjoyed the experience, the wait while sitting, having coffee and watching the news. Made me feel really comfortable waiting for my car.
Jose was very helpful and listened to all of my questions. He was able to understand what I was looking for. I
Dominic Vettraino, made every experience I had in the dealership so great. He listened to all my concerns and addressed everything and also gave me advice and was super accommodating . His customer service was overly exceptional and caring. I couldn't have asked for anybody else when I visit the Nissan of Torrance location. I am forever grateful for Dominic.
Marcell is very dedicated and professional. I didn't wait too long and Marcell kept me updated about the services
I went in to get my car programmed with a new codes. They instead told me a list of stuff that needed to be done which my mechanic said did not need to be done. I still have yet to get the codes on my car programmed.
Fantastic and splendid service Top notch service with spectacular care and desire to go over the top
They were respectful about listening to my wishes and what I wanted to have worked on with my car.
When I got there, there was some confusion on the check in area. Eric jumped in & got me checked in. He was great & my car was serviced. He was very attentive & personable. I appreciated that because my favorite service person, Capri is no longer there. The only complaint I have was that after the complimentary car wash, my car was returned to me with bird poop on it in several spots so that was a negative. I had to get it off at home. I guess it was parked somewhere birds frequent?
Professional, courteous, helpful and easy to work with The communication is great and they clearly explained the work that was being done on my car and their recommendations
Great service and personnel.
Archer was great. ?? I had a repair and some routine service. All was done efficiently. I was kept up-to-date on the findings and progress. Very happy with the care at this dealership service department.
They are diligent in checking the vehicle over for any issues. Please thank everyone for their hard work.
Muy buen trato de el señor rene lo felicito Tienen un buen elemento cuidenlo Gracias
Great!!! It was great! Service was awesome . Everybody was very kind and helpful Awesome
Arcee was kind knowledgeable and helpful! He's a great customer service specialist would get him to help me all the time!
Great service! Thanks for sending me the video regarding the things that needs to be done and fixed in my car.
It was a very smooth and great experience to go to the dealership. Eric was very personable good listener and I was able to speak with the service manager that was able to quickly answer my questions.
Marcel is very helpful and always a pleasure to work with. I have recommended him to other Nissan owners at this facility.
5 Stars — RC at Nissan of Torrance Is Absolutely Amazing!
I purchased my car from another dealership, and unfortunately, it came with several issues that should have been addressed before the sale. Thankfully, my vehicle was still under warranty.
Jason, who works in the service department at the original dealership, was incredibly helpful and apologetic about the problems I was experiencing, even though they were outside his control. Having previously worked with Arcee (RC) Cabacungan at a Honda dealership, Jason referred me to RC at Nissan of Torrance.
And I am so glad he did! RC was absolutely exceptional!
RC took ... Read More Google - Oct 27, 2026
Arcee and the whole Nissan of Torrance crew was super easy to work with and they took great care of my car. They also made sure to wash it before giving it back. Great service all across the board!
Everything went smoothly from the moment I turned over the keys. I really appreciated the excellent communication (text messages and video)...and my vehicle was ready for pick up sooner than expected. Keep up the great work!
Excellent service and outstanding customer service My car was serviced to perfection and Eric was wonderful. All the staff was friendly.
Arcee has been nothing but good to myself and husband. He’s listened to my complains and actually helped us out. Very thankful to him.
Excellent customer service and support He kept me informed about the service to my vehicle, great work that was done to my vehicle and great customer service
These guys were terrific and professional. Great experience Not sure what else i can say. They were great and I really appreciated their service
Fast, honest, friendly I feel like I got good advice from Arcee and the rest of the repair shop.
In and out very professional always give me updates and made sure I was comfortable and ok while there
Dealership is scamming an stealing from people, making them pay for things covered under warranty
He's always been very helpful, attentive to our needs and on time. He explains everything what is being done and the best part they show you a video now
They misguide the unwanted serviceing not follows the Nissan maintenance schedule. Not provided the actual man hours only told about the charges and then offer some discounts which is unfair just looting money who believe in service person but mislead. Definitely never come up and already told to my network also. Thanks
Marcell Did A Great Customer Service Job, He Explained Everything To Be In A Deatiled Matter, Will Come Back To Book My Services 🙂
I was eager to return after a fantastic experience in March when Raymond took great care of us with clear communication and total transparency. Returning now and discovering he’s gone, the contrast was sharp. The current service completely lacked the quality and professionalism I had previously experienced. More importantly, I strongly recommend checking your Digital Vehicle Inspection report yourself—I found notable discrepancies between the video and what the service manager communicated verbally."
I brought the car in for a transmission issues. They told me there was nothing wrong with the transmission and I needed a fuel decarb service. After paying them about $380 for the fuel cleaning service they call me back the next day and told me it turns out it is the transmission which is covered by my security plus warranty so they basically charged me $380 in order for me to get my free transmission through my extended warranty. I tried to get them not to charge me but they insisted it was what they had to do.
I had the best experience and the service was quick. Every question and concerns were answered.
I normally won’t write a review , but today I will I just saw 2 customer harassing Marcell Saavedra and Rene Cruz about being Uber back home and Marcel and Rene told these 2 customers for a good 10 mins they don’t provide this service any longer ONLY for oil changes. If the cost out weights the work. It was clear and too the point. They lady heard the first customer and came up and asked the same thing. like it was good to change from what they told the first guy. Should this come back I want to defend these two ... Read More Google - Oct 19, 2026
Daisy was awesome, she made everything so fast and easy!
Kind, helpful, knowledgeable and not trying to up sale you, actually handle what the problem is.
AWESOME!!! Gregoriio was AWEOME!!
Got in same day and able to leave my car overnight no problem bc timing was not perfect for me to pick it up same day and that was very nice! I also really appreciate the uber rides to and from the dealership
Arcee is a great representative but we are annoyed that we have had to wait three weeks to get our car repaired. We appreciate Arcee keeping us in the loop and being pleasant to work with, but the fact that Nissan of Torrance had to order parts from Tennessee, which were then delayed, is frustrating. We appreciate Arcee, not so keen on Nissan. We will never buy another one.
Very friendly, attentive, and honest. I'm very happy with the service at Nissan of Torrance.
I've been with Nissan of Torrance for 7 yrs and always have a great experience. Marcelle is always on point
I kept delaying service like a visit to the doctor. Just didn’t want to do it. Arcee made the entire experience painless right up to getting me an Uber back and forth so I wouldn’t have to wait, all day in the lounge.Makes me remember why I keep leasing a Nissan. Arcee always has a smile on his face and kindness in his voice. This has to be my 5th Nissan lease to date. This is the first time I have ever felt like I was really being taken care of. Thank you all and keep up ... Read More DealerRater - Oct 15, 2026
Buying a car from Nissan of Torrance was a great experience! Everyone was so friendly and nice. My salesman Jose was the best! I would recommend this place to anyone who is interested in buying a Nissan.
It was great to come to your desk and have a person who really likes being at his job and like working with people her name was great
I was greeted with care. My appointment was handled with professionalism. It was a pleasure.
Dominic took care of all my truck needs in a timely fashion. Kept me informed and was polite.
My experience at Nissan of Torrance was great! My salesman Jose was excellent! He was friendly and very knowledgeable. He answered all my questions. Lily was helpful as well. Buying a new car is overwhelming, but they made the transaction very easy. A big thank you to everyone!
I was able to pull up without an appointment on Saturday morning but did not receive an estimate until 3pm. Had to wait for parts to get delivered and work completed on Tuesday. Eric was great so the issue was the backlogs that were out of his control.
These people lie!!!!
It was the end of my lease and they refused do the necessary paperwork because they wanted me to lease another from them. Jesus the zLead manager and his team played in my face and lied. They told me their system was down which was not true. I had to go back and forth between Gardena and Torrance dealerships to buy out my lease. It was a nightmare. People please read your emails from Nissan corporate. They gave me a $5000 credit towards the end of my lease. I had to go through a lot to get them ... Read More Google - Oct 10, 2026
Arce was very courteous and professional. He patiently helped me understand the service issues of my car.
My experience with the dealership was positive overall. The staff was friendly, professional, and helpful throughout the process. They answered my questions and made the experience smooth and comfortable. I appreciate their customer service and attention to my needs.
Very open and friendly They showed me everything that they suggested I get done with my car and gave you the option of opting out this time
Capri very friendly, explained everything to me, accommodating Nice, approachable, friendly staff, clean showroom Great
A previous repair had failed and I requested appropriate remediation. The fix was completed expeditiously at no cost to me.
Arcee was very helpful and provided good communication through the process of fixing my car.
He was very informative, friendly, and helpful with my car service. I would recommend him to others.
Why bother? You don’t care about your customers. And don’t blame it on Chris. He did his best. Management should have gotten involved
needed an oil and filter change / tire rotation was never done . no appointment had time to visit service center and was first car inline. arcee fitted my work truck as first come and first to do and i appreciated that . overall no concerns and service desk got busier especially saturday
It was great It was great I like that you offer a free ride It was great I like that you offer a free ride and work in a timely manner
The service was fast.They were knowledgeable and I was very satisfied with the work that was done
It wasn’t a long, wait time and good Customer Service and they wash my car nice and call you and update you when your car is ready
Great experience overall. No remarks, everything was smooth and went well. thank you! I would recommend
Wonderful help and great, great price for my car. It was actually kinda of fun!!!
5 The issue I have is that you didn't find what was the issue with the car and that is worry some
Dominic was awesome! He was very kind and attentive. I had a lot of questions regarding my vehicle service and he explained everything to me with clarity and patience. Great overall experience. I appreciate Dominic.
He finally took the time to help me figure out what's wrong with my car and has been keeping me posted on the status of the part
Friendly people and detailed service Friendly people and detailed service. Well kept establishment and free coffee. Enough sitting space as well.
They were very friendly; I understood everything they explained about the loan, and they also explained the car warranties to me.
My go to dealer. Every time I come here the staff treats me like family and makes sure everything is taken care of for my vehicle. Definitely recommend!!
They serviced my Pathfinder and found and fixed an issue with the wiring before I could notice it, and it was covered under warranty. The staff was very friendly.
Marcell is the best service advisor will always recommend marcell is super professional and he's has the best service here at Nissan of Torrance will be recommending to family and friends
Nissan of Torrance gave me and my husband exceptional customer service. Diego, Jose Enriquez and Lilly R were wonderful . We were treated like family. All our needs and wishes for our new car were meet and respected. We're happy to be a Nissan family now!! Thank you!!
Great It was a great experience and everyone was great and I was very pleased