Customer Testimonials

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DealerRater Oct 16, 2021

I received personalized attention. I felt like I was somebody and my care was important to my attendant.

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DealerRater Oct 16, 2021

I always get good service at Torrance Nissan. They take good care of my car.

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Google Oct 16, 2021

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DealerRater Oct 15, 2021

Specialist was friendly , explained work to be done and suggested work that was needed and made recommendations

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DealerRater Oct 14, 2021

Service was great…..repair done in the amount of time they promised and at a reasonable rate

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DealerRater Oct 14, 2021

The service and sales men were great. However, I feel like I was told one thing and put into contract with something else.

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DealerRater Oct 13, 2021

Chris is absolutely the best! He took the time to listen to my questions and answer them in depth. Very helpful!

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DealerRater Oct 13, 2021

The service representative have good attitude and explained me car issues and kept updating regarding the service via text massage

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DealerRater Oct 13, 2021

Everyone from the technician to the cashier was fast, efficient and friendly. I loved the energy of the while place.

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DealerRater Oct 13, 2021

Great customer service ! Appreciate the follow up and convenient appointment time slot. All service performed timely

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DealerRater Oct 12, 2021

El chico que nos atendió muy amable. La única queja es que no me ayudaron a bajar los intereses.

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DealerRater Oct 12, 2021

The service techs are very professional. The take care in a timely fashion and the repair estimates are within actual cost.

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DealerRater Oct 11, 2021

Customer service was on point. Though it took some time to get the car serviced.

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Google Oct 10, 2021

I had an excellent experience at Nissan of Torrance. Car shopping is stressful Gerardo Torres made it as easy and smooth. He took his time to explain the features of the car I got (Nissan kicks) got me a great deal. Not only I'm impressed with my new car, but I'm also impressed with the whole experience. I’m definitely coming back to get my daughter a car. I highly recommend Gerardo Torres and Nissan of Torrance.

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DealerRater Oct 9, 2021

The dealer Manny was so nice and straight to the point with 100% excellent customer service he made sure that me and my car left there at a reasonable time and at A-1 satisfaction. Thank you Manny & Nissan of Torrance 🏆

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DealerRater Oct 8, 2021

Careful and efficient; attentive and mindful of my time. I’m so glad to have my service guy Manny! He is always helpful.

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DealerRater Oct 8, 2021

Very friendly, knowledgeable and efficient I will definitely come back for all my rogue services

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Google Oct 8, 2021

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DealerRater Oct 7, 2021

Salesman was excellent, attentive, didn’t pressure me and made me feel like he was working for me! My only issue was with finance and the current package prices. I feel like I should have gotten wheel/tire protection but the cost were way out of wack. Also was told first two years of service covered by Nissan but finance said that wasn’t accurate unless I bought the extra packages.

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Google Oct 6, 2021

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DealerRater Oct 5, 2021

Service was very fast which I was appreciative about, however, the people over the phone were not helpful/did not give me correct information about hours. I wish the website, workers on-site as well as phone reps off-site had all the correct information, as each one said something different! Despite all that, however, everyone was very nice and did a great job doing service on my car.

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Google Oct 4, 2021

Really great service, as soon as I stepped foot onto the Site I was greeted with smiles. Very Helpful. Both Eddie and Jose Really Helped me Get my desired car and Were of great Help. Really were determined to get a good deal with sincerity. Great Place to buy your car 👍👍

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DealerRater Oct 2, 2021

My rep was friendly and explained work to be performed and made recommendations on what work needed to be done

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Google Oct 2, 2021

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Google Oct 2, 2021

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Google Oct 1, 2021

Quick, and all my questions were answered. Customer service was incredible.

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DealerRater Oct 1, 2021

Thank you for your help for servicing with my Nissan Rogue.. Looking to use your services in future.

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DealerRater Oct 1, 2021

Thanks for your help with Nissan Rogue. Service was completed quickly and efficiently.. Looking forward to doing business again

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DealerRater Oct 1, 2021

I received excellent and professional customer service at Nissan of Torrance. The staff was polite and knowledgeable.

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DealerRater Oct 1, 2021

Service was incredibly fast. I was in and out in no time. Plus the person that assisted me was very kind.

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DealerRater Sep 30, 2021

Great service. Chris was very nice and attentive. Would come back. Wait time was ok

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DealerRater Sep 30, 2021

All the staff at nissan were so nice and friendly. Service was great and fast

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DealerRater Sep 28, 2021

Kind friendly people n fast service I would recommend to my friends thank you so much boss

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Google Sep 27, 2021

Really great dealership. I bought the Nissan SUV from here recently. The car is in great condition, and the sales person (Gerardo Torres) is very professional and patient allowing me to test drive back and forth for two cars, each 20 minutes, and carefully illustrated different features for the cars along the way. When I picked up the cars on another day, he booked me a free Uber from my home address to the dealership since the distance is a little bit far, which made the commuting convenient and smooth for me (Otherwise, I need to take bus which cost >1 ...

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Google Sep 26, 2021

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Google Sep 25, 2021

Made appointment seen on time. Staff very professional.

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Google Sep 25, 2021

Very happy

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Google Sep 25, 2021

Thank you for all you do Mia, you are a great service advisor. You are always there for me and very polite. Thank you again.

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DealerRater Sep 24, 2021

Chris was very kind, and quick to get my car checked in and take care of my maintenance. He took care of all the paperwork and made it easy for me

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DealerRater Sep 24, 2021

I really like the customer services that was provided to me at this dealership & I like how shanarah provided me with a lot of information in regards to my car.

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Google Sep 22, 2021

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Google Sep 22, 2021

Mandez from Nissan Of Torrance is awesome! He’s very resourceful, knowledgeable, and genuine! He he helped me find the perfect car! Come down to Nissan of Torrance and ask for Mandez! You won’t regret it.

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Google Sep 22, 2021

Great service

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Google Sep 21, 2021

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Google Sep 18, 2021

Manuel was very helpful and always my go-to person.

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Google Sep 18, 2021

Everyone is super friendly and professional

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DealerRater Sep 18, 2021

The staff was friendly, efficient and very timely. I will be back because it was very easy to get my car serviced here.

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Google Sep 18, 2021

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Google Sep 17, 2021

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Google Sep 16, 2021

Did some service for my 2016 Nissan Altima - close to 70000 on the car. My CVT transmission was starting to slip so I did a drain and fill. They also added some BG products to the service. WOW what a difference my car feels better than when I had purchased. Nice smooth ride. The other work done was a coolant flush and a throttle body/fuel system clean also with BG products. Rear brakes and other various Nissan recalls that needed to be done. Again! Car runs and drives amazing! Top notch service by Rick and his team! Gave my car ...

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DealerRater Sep 16, 2021

Jose Enriquez was very helpful... Liz Reyes is amazing . Very good customer service inclusively this is the second time I deal with Jose and the third time I deal will Liz on 3 separate purchases and I wouldn't go anywhere else... As a matter of fact I live 1 and a half hours away from the dealer due to a recent relocation and I travel to them for all my needs thanks to the exceptional service I received

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Google Sep 16, 2021

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Google Sep 15, 2021

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Google Sep 15, 2021

I wish there snacks provided like it used to.

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DealerRater Sep 15, 2021

Asked the service center to check my tire pressure while my car was there for service. They gave me my car back with the low pressure warning still active on my dash. Failure.

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Google Sep 14, 2021

We worked with Mandes Jones. My wife and I had a great experience working with him and Leon. Straight forward and professional. I would not think twice about buying from Torrent Nissan again.

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DealerRater Sep 14, 2021

Very friendly and professional staff. You are greeted and attended to right away. The car is always ready when promised.

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DealerRater Sep 14, 2021

Check-in was really quick and Chris was awesome. He kept me informed of the status of my car. Unfortunately, there were still problems with my car, and I brought it back the next day. Everyone were very helpful. The representative when I called quickly made me an appointment. Outside representatives were quick to assist with the tow truck that brought my car in. Richard was also very helpful and kept me informed about the status. He called and also texted.

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Google Sep 14, 2021

Shanarah was my service advisor and she was amazing. She told me what services I needed and kept in touch with me throughout the process.

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DealerRater Sep 12, 2021

They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable.

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Google Sep 12, 2021

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Google Sep 11, 2021

I have excellent experience

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DealerRater Sep 11, 2021

Mia was very helpful and a great customer service representative. The other service reps were just as friendly and helpful. Thank you Will be back for all services

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DealerRater Sep 9, 2021

I brought in an old car with break problems. Manny explained all recommanded procedures. I was able to pick those urgent and essential. The recall issue was taken care of. It all went in the promised time frame.

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DealerRater Sep 9, 2021

I am truly impressed with this dealership! Magnificent, clean, modern, spacious, organized place! My service advisor, Manny was very knowledgeable, gracious and considerate! My experience on the day of my service was fantastic and I will be back!

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DealerRater Sep 9, 2021

Very happy with the service. I would definitely recommend this location to anyone who has a Nissan, and need repairs. I feel right at home whenever I need work on my car.

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Google Sep 7, 2021

Everyone was very accommodating and worked quickly and efficiently. They were very professional.

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Google Sep 7, 2021

Brought my Leaf in for a check-up and Manny was super friendly, attentive, helpful, and thorough. Kept in touch throughout the process and had my car ready quickly. Thanks Nissan! xoxo

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Google Sep 7, 2021

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Google Sep 7, 2021

Went in for oil change and to check transmission- ame out with repaired transmission and all other things fixed that were under factory warranty!!

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Google Sep 7, 2021

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Google Sep 7, 2021

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Google Sep 5, 2021

Jesus and Jose were amazing! Not only did they give me a great deal on my truck, in my experience the customer service displayed was unique and unprecedented.

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Google Sep 5, 2021

Nissan of Torrance made my entire purchase process extremely easy. Rudy helped me out along with the rest of the team to get the best deal and got me the exact car I wanted. Even with limited stock, they truly go above and beyond to give you the best experience. I’m a first time buyer and they gave me all the tools needed to make the best decision. Would highly recommend them to anyone looking to make a car purchase. My family has been with Nissan for over 20 years and the cars are extremely dependable. So glad to have ...

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Google Sep 5, 2021

Shout out to my service adviser Manuel V. Thanks for all your help and kindness. Appreciate you, sir. 5 stars.

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DealerRater Sep 4, 2021

Always courteous and professional they help me and my car stay snazzy & safe on the road. Check up was completed ahead of estimate with the car washed!

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DealerRater Sep 4, 2021

The dealership is a very good one the people are really nice they get the job done will recommend it to anyone Thank you a

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DealerRater Sep 3, 2021

The locks on my tires didn't have a key to remove them in the car. Steve Quintero helped solved the problem. By ordering new locks with a key. Very helpful and courtesy in getting the situation taken care of. Manny in service handle getting the new locks installed. Very helpful pleasing attitude.

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Google Sep 3, 2021

Just dropped my car off for repairs and Claudio was very helpful and courteous....You just don't get that type of treatment anymore so thank you to Nissan of Torrance for the great customer care 🙌 I just picked my car up yesterday and I would like to thank Claudio again for his amazing customer service and the quick response to getting the car fixed in a timely manner and I would also like to thank Marlene for her amazing customer service as well she was amazing at getting me a rental fast and efficient also when I pick my ...

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Google Sep 2, 2021

La atención al cliente junto con el servicio es increiblemente bueno en torrence ,gente profeciinal y muy serviciales y atentos.lamentablemente por lo menos sus nissan sentras son autos con muchos fallos con la no suficiente garantia .espero ms irecientes reparaciones duren algo de tiempo en lo que lo pueda vender .fuera del lo problematico del automovil .la agencia de torrence fue mas alla mis espectativas ,pues originalmente fui a donde se compro el veiculo (centro de los angeles)nissan y ellos si dejan mucho que desear. Malos ,muy diferente a torrence .gracias hasta el momento

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DealerRater Sep 2, 2021

Been here a few times they have Great service. Recent visit my situation was somewhat complicated but Manny kindly helped and got my service done

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DealerRater Sep 2, 2021

Nissan of Torrance has given amazing service both times that J have come in for a service. Staff is always friendly and very good about updating and communicating

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DealerRater Sep 2, 2021

The staff was friendly and completed an oil change and tire rotation in a timely manner. The staff reminded me of upcoming vehicle service options based on the age and mileage of my truck.

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DealerRater Sep 1, 2021

This was my first time purchasing a new vehicle from Nissan of Torrance. I was extremely pleased with great team members and the full services.

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Google Aug 31, 2021

I purchased my vehicle in Southern California. The process was easy and the service I received was outstanding. I would buy another vehicle from this dealership.

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Facebook Aug 31, 2021

good location for me

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Google Aug 31, 2021

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DealerRater Aug 31, 2021

I was pleased that my service handler, Richard, made sure that I was going to pay the least amount possible for the services I wanted.

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DealerRater Aug 31, 2021

I had a great customer service and was very satisfied with my service. All my questions were answered quickly and they were very kind and nice.

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DealerRater Aug 31, 2021

Always clean, they follow the protocols for covid19, always a good attention to me or my family and I've been a client bye 4 years now.

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DealerRater Aug 30, 2021

Great service and I was able to go shopping then got a update about my car and when it was ready thank you Nissan of Torrance

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DealerRater Aug 28, 2021

The service that I received from Mr. Burns was impeccable, his very knowledgeable, professional, and took the time out to explain everything that was going on and made me great recommendation. Will definitely be coming back due to his outstanding work ethic.

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Google Aug 28, 2021

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DealerRater Aug 26, 2021

Overall service is excellent. The wait time is what gets me tho... But it's understandable. Good quality work takes time! Thank you for the great service.

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DealerRater Aug 25, 2021

I agree that the service was great. I feels so intensive, especially, they gave me a lot of information and clearly. I think, they are like family.

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DealerRater Aug 25, 2021

I have been coming to this dealer for a while now. Great peepsbin the service dept... great work great work. Bye 4 now guysssssss. 2

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DealerRater Aug 24, 2021

Service was right very polite agent the only thing I noticed she was not wearing a mask we still under danger of getting the virus if you can address this pls

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Google Aug 24, 2021

I brought my car in because awhile ago l had driven over a large piece of plastic that was stuck underneath the car. I tried to remove it but was unable to pull it out. When l explained what had happened to Shanarah she eased my frustration by assuring me that l was not the only person with that problem. She added that the service department what to do. I was only there for a short time and when l left l was a very happy customer.

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Google Aug 24, 2021

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Google Aug 22, 2021

The sales lady was very kind knowledgeable friendly and make me feel right at home as if I was speaking to a friend it did not take long to purchase my car she met my all my expectations and above I would truly recommend towards Nissan to others


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