Customer Testimonials
Everyone at this dealership was very kind and very upfront and honest with every question I (and my parents) had about moving forward with the car that I knew I wanted! It was an easier process than I was annticipating and I was able to drive it off the lot day of. The team even followed up with calls to thank me for my time and I feel confident I can go back to them with whatever questions or issues I have in the future.
I am please with the service I received from Nissan of Torrance. This time I was kept informed with the status of my car. Awesome service!
Nissan of Torrance has exceeded my expectations! Thank you to Sergio the sales Mgr and to Jose (he’s salesperson of the month for a reason) i’m a happy owner of a brand new 2024 Nissan Kicks!
Richard always giving the 100 plus of customer service. Making sure all is done accurate
Dealership is always helpful and informative. Employees are always accommodating. Would recommend to other people.
Everyone I encountered at my time there was super friendly and dealership was very clean.
Very helpful, friendly, attentive. They make sure that costumers are being taken care off. Two thumbs up!
Richard was very helpful and thuroughly explained what could be the issue with my car. Also follows up and communicates well.
Best service i have ever received from any Nissan service department. A++ all the way
Everyone at Nissan of Torrance treats me like a VIP. Every time I walk in the dealer they greed me with my name. I never had this kind of experiences at any other car dealerships in my life.
Very friendly, was the best experience I’ve had in a while at a dealership for service.
Jimmy was very friendly and helpful!! Great customer service. Will return for another oil change!!
Sergio the sales manager is beyond AMAZING! He surprised me with the effort and time he placed in sending me home with a brand new Nissan. Sergio and Jose deserve more than 5stars I was impressed with how quickly they got me on the road. I would recommend to anyone go to Nissan of Torrance and see this team if you are looking for a new car.
Rick Burns has always been very professional, courteous and helpful. Compared to other dealership advisers,, he’s been the best.
Muy amabres todo su personal y a la.hora de alguna duda saben muy bien como aclararla
Sales service was great - but with only one person doing paperwork I had to wait 2 hours to get the deal signed. That’s my only complaint. The wait time was way too long
The team serviced my vehicle and made sure it was vacuumed, washed, and ready to hit the road again.
Excellent customer service by Richard Burns. He has great attention to detail. Always a pleasure to bring my car to him. He takes good care of his customers. Thank you.
Serviced my 2016 altama and was very pleased with the customer service and I'm ready for a trade in
Adrian - Sales Consultant has good customer service and was a pleasure to work with !!! Help me get the car that I wanted and very attentive !!! Ask for him when you go car shopping !!! Good ppl skill and made me feel comfortable. Definitely would buy another car from him again.
Satisfactory. It would of been a better exper3if there was assistance with finance. There was only 1 women which made the visit very lengthy waiting to be assisted for my lease. If there was another finance person, that woud ave help tremendously. I almost left
Richard was great he give to me a lot of information about my problem with my car
Capri was extremely helpful and patient throughout the entire process. She worked diligently to ensure that my insurance company followed through to the best of their ability to fix my car properly.
Outstanding service effective communication with customer, providing assistance if needed. Provides information to detail for the customer.
The Nissan dealership took great care of my vehicle,changed my brakes,alternator and battery,my vehicle was up and running well again.👌
I didnt wait long before my service rep came out to talk to me and get the information needed to get the service started. There was also good communication with what was going on and what could be done to help me out and possible options as well.
Marcell is very nice and kind. I was in a hurry because my dad is I. The hospital. I only needed an oil change and I was in and out. Thank you for all your hard work! I will definitely be coming back and asking for Marcell when ever I need my car serviced !
Capri was amazing to work with and she gave good recommendations. I would definitely work with her again.
Richard was lovely and very knowledgeable. He helped me right away and made a great guess for my issue and explained it in better detail after receiving a scan for my vehicle. Highly recommend you ask for Richard directly if you go.
This dealership was very quick and even though I didn’t have an appointment they were still able to provide me with a quick service.
I had an excellent experience. Received good advice. Everything was done within the expected time frame.
Thank you all for all your help . Great job keep it up and congratulations to all !!
I want to thank Miguel Gonzales for going above and beyond with helping us to get financed. He was super awesome!!!
I purchased a car from them and the service was excellent! Marcel was a joy to work with. He was able to answer all my questions.
Normally, I get good service from this location. Last Tuesday I returned my car for a follow up on a previous wrong placement of a rear security belt buckle. Long story short, until Friday (4 days later) I got the first communication from them that car was ready, just to find out that NOTHING was done. What happened is that They didn’t even listened to what I reported. They just came back to “it is normal” until I prove them otherwise and they tried to trick me that it was fixed. Me being an engineer I proved them working again. ...
Always good service, does take too long for an oil change. Should have snack for the people waiting. Bring back the popcorn!
Most seem friendly and service was right on. Capri kept me informed of progress on my car - I would request her on my next visit.
They provide great service and are consistent and dependable. Their helpfulness is refreshing. Thank you!
A really good Service i will came back here when my car need service thanks
Great personal service. Clean waiting area and on time. Easy appointment. Very helpful and attentive
Marcell is awesome!! Haven’t had a bad experience from that location. Easy and good vibes
It is close to home, but the dealership is hard to find parking..Service is very good.
Nissan of Torrance always takes care of me. Chris did an amazing job last time I was there of getting everything done with my car I requested and in a timely manner.
The service was awesome, the staff were helpful to assist you.
Marcell was very helpful, patient, and knowledgeable associate in my car trouble experience. I liked that he was very positive and due to my time restriction with fixing my car, he asked the mechanics prioritizing my car so I could pick my kids up from school by 2pm. Great experience, definitely recommend Marcell!
The techs & service personnel are professional friendly, polite and patiently answers all questions to be sure you understand your options.
All good things they we're very helpful kept checking on how maintenance was coming along
Everyone worked very efficiently to come to an amazing deal on my car!
My entire family has been going to Nissan of Torrance for Services and Sales Depts. for years. Everyone is very professional and super friendly. We are big fan of Nissan vehicles and this Nissan of Torrace is the Best Nissan Dealership!
I love this dealership. They are always so helpful. If you know someone in the market for a car please send them here to Torrance Nissan
In my opinion Nissan of Torrance is A-1. They have the vest customer service and are very helpful with my vehicle.
Pues la persona que me atendió me atendió excelente carisma desempeño en lo que yo quería explicación todo definición y todo gracias
I liked the customer service that I recieve d on my last visit. The Manager was helpful.
I had a good service experience. It took less time than expected and Capri was receptive and informative
I had an amazing experience purchasing my 2024 Nissan Ariya at this dealership. The staff was knowledgeable, friendly, and made the entire process smooth and hassle-free. Highly recommend!
Good service advisors and a great team. Marcel was great Sto take may car and a great service.
Good service , berry happy to have a place that I can trust to work on my car, and Jimmy is excelente
I love this place, Marcell was very helpful I am so coming back here.
Everyone there was very polite, friendly and great service! They listened to my expectations. We took our time. I was satisfied with my car choice!
Walked in today after seeing some deals online. Jose came to assist me in getting my mom a new Sentra today with a deal better than expected. My mom is very hard to please, so thankfully he was very patient and made sure he was ready with all the keys to the cars we looked at. My mom hadn’t shopped for a car in 21 years! Best experience ever!!! Thanks Jose and Nissan of Torrance- everyone here was super friendly
Great customer service very reliable and respectful thanks for your help with my vehicle have a wonderful weekend
Great job and fast. Sent a video to explain the issues, very helpful to understand.
Mr Burns is very knowledgeable when it comes to what works best with our vehicle, never over sells, always, courteous and pleasant
I was there early for my appointment and they took me in and got me out in less than an hour as promised.
Amazing Team! They will take care of you, visit them for your next car purchase.
The workers was very polite and they make sure the costumer understands the cars very well. It was good experience to buy from the dealer in Torrance.
Service was great they performed the work quickly and notified me when it was ready
I appreciate the great communication, quick work, and how conveniently located the dealership is. Thanks!
The personnel was very helpful and honest that is a plus when I take my vehicle to a mechanic, thank you all. Great job.
Great staff and service my vehicle really fast. I would definitely return here again. Wonderful sales department also.
I had a wonderful experience and great customer service overall. Everyone is was kind and knowledgeable
Great dealer ship. They are accommodating and quick to help. Great customer service, they are quick to give feedback and keep you updated.
I am very pleased with the great customer service I received at this dealership. Marcell & Jimmy in the service were especially great!
It was great and they did wonderful service on my car and it was fast.
This is the best Nissan Dealership in Southern California. Everyone in the shop is very helpful and knowledgeable.
I drive from West LA because Im pleased with the service I receive from this team
Richard was extremely diligent in explaining the work needed, and the cost of the same. Great service. Thank you!
Hi is very professional and hi now what hi doing I’m very happy with his service
I've been coming to Torrance Nissan for years to take care of my vehicles. I love the options they offer for payment assistance and the work is always great. And I prefer my Nissan to be taken care of my a Nissan dealer. Thank you!!
Marcell at Nissan of Torrance is wonderful! He is extremely knowledgeable, has a positive and friendly attitude and was a pleasure to work with!
Great service rep knowledgeable and honest great service car always runs better afterwards would recommend to friends.
Nissan of Torrance was amazing they helped me get into a nice Nissan Altima it was a very smooth experience I am grateful 🙏🏾 ask for Adrian he is super helpful.
Very happy to come have my car serviced here! Richard was great, walked me through the process as it was my first time at the dealership and was very patient and happy to answer all my questions. I felt in control and informed through the whole process. Everyone was also checking in to see how I’m doing as I’m waiting for the car which I appreciated. I 100% recommend Nissan owners to come to get their car serviced here. Thank you!
Jimmy is always helpful. He is also very knowledgeable and honest. He always is very polite.
Excellent customer service and great communication. Great experience. First time buyer and I will refer my friends
Fast and great service. My advisor was helpful and made sure I understood the process.
Very professional and fast service. Thank you very much. Nissan of Torrance is great. I will be back.
Service team was very attentive. I received a quick quote and thorough explanation for the work that needed to be done.
Best service Marcell was great and very helpful!!! From start to finish it was the best service I have ever had with a dealership!!!
They didn't have my car color after picking me up saying they did! Very disappointing and a waste of time! Robert was no help as a sales person.
Great place to purchase a car. Staff is very friendly with great service would refer my friends
Great experience I appreciate All of the work put in on my behalf.look forward to seeing you all again with new customers.
The service was quick. Straight to the point and very informative. I had a great experience.
It was very simple and it was very easy to go in and out without any problems at all
Good customer service and follow up with the client . A quick and easy opening for Financial support.
The Best Eva! They take care of you in the best way! Thank you for your excellent reps!
Marcel was very respectful and very helpful with our needs during the service for my car. I liked how the technician too k a video of the problem of the car and sent it to me to view. I was very satisfied with the outcome of my vehicle, considering that the charges was much cheaper that from another shop. Thank you for the pleasant service.